Warehouse Operations Manager Jobs in Dubai at Confidential

Title: Warehouse Operations Manager

Company: Confidential

Location: Dubai

Job Purpose :

Own the delivery of Key Metrics/ SLAs for all Warehousing Customers (for the above-mentioned Products) while progressively owning the optimization of all key resources, i.e. Direct & Indirect expenses to progressively optimize all P&L coefficients while consistently demonstrating our Brand Promise and impeccable Service Delivery.

Principal Accountabilities


Lead & drive the overall Group Business (Short-, Medium- & Long-Term) Strategy by executing, with exceptional precision, the Tactical Strategy for the assigned Warehouse Operations portfolio to seamlessly implement and scale offerings to exceed our (business strategy) group aspirations.

Own the overall Warehouse Operations – Business Deliverables by creating, driving and inspiring a culture of committing, measuring and achieving stretch Objective Key Results (addressing the Tactical Strategy) within functional and cross functional teams, across all team levels, to exceed our group (business deliverables) aspirations.


Lead & drive the coaching of functional and cross functional teams, to enable and empower them to fine tune their delivery on the tactical strategies aligned to the overall Warehouse Operations Business (Short-, Medium- & Long-Term) Strategy to seamlessly drive focus on Key Priorities and sustainably disrupt our Brand Promise while exceeding our Warehouse Operations Business aspirations.

Lead collaboration with Functional leaders & teams and cross functional Group leaders & their teams by consistently nurturing & developing internal networks, to seamlessly drive, a fit for purpose and scale, operating models that will enhance the delivery of our Warehouse Operations commercial aspirations.

Inspire, develop and own each stakeholder relationship (internally and externally) to ensure an impeccable model of Service delivery – 1st time right, every time and all the time.

Scale & Scope:

Own the ‘Cost of Services’ for Warehouse Operations in CL (Food & Non-Food), E.com & FC and its overall P&L to ensure a realistic and stretch Products & Services Portfolio is expeditiously delivered and positioned to optimize our spend.

Co-Own the design, implementation and delivery of a ‘Best in Class’ warehouse operations while optimizing key resources/enhancements of our Products & Services portfolio, ensuring our operational capabilities & delivery exceed our customers’ expectations at all times.

Lead to inspire, coach and enhance our warehouse operational competence and credibility to create a ‘Fit to Exceed Expectations’ Warehouse Operations – Processes, People Leaders and Team across all our Products & Services.

Design & Collaboration:

As the Chief Architect of our Warehouse Operations, co-design and co-create unique and optimal space and shift patterns, process/ workflows and SOPs by meticulously liaising with the Director Operations – CL, Ecom, FC & Transportation (along with other Internal Stakeholders, as appropriate) while inversely impacting our expenses i.e. focus on optimizing our Costs of Service and directly impacting our Net Profit.

Own the effectiveness, efficiency and cost of our present Warehouse Operations Eco-System by consistently and progressively liaising with the Director Operations – CL, Ecom, FC & Transportation (along with other Internal Stakeholders, as appropriate) to innovatively enhance and disrupt our operational Service Delivery for exponential growth.

Own and drive the upleveling/ upskilling of eac…

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