Overview

Waiter Jobs in Dubai – UAE at Accor

Title: Waiter

Company: Accor

Location: Dubai – UAE

Type: Full Time

Category: Hospitality/Catering, Restaurant/Food Service

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”.

Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi.

If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist – Waiter and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! The Position To provide prompt and courteous F&B service to the Hotel’s guests. KEY

ROLES & RESPONSIBILITIES

Read daily events, to acknowledge any VIP’s arrivals.  Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked Present children’s menus when appropriate, and describe specials and alternative cuisine Serve and clear food and beverage items in an unobtrusive and professional manner  Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures Carry trays, bus and reset tables with linen, china, glass and silver Ascertain guests’ satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved  Follow cash and credit card procedures according to the guidelines of the accounting department  Maintain a clean, neat and orderly restaurant throughout service Polish silver, refill salt, pepper and sugar, creamers, etc Ensure that work station is stocked with appropriate condiments at all times  Report any guest comments regarding food and beverage to manager  Conscientious handling and maintenance of operating equipment Learn and adhere to safety, sanitation and hygiene policies Maintain good working relationships with colleagues, and all other departments Maintain complete knowledge of all F&B services, outlets and hotel services/features  Perform opening/closing side duties as assigned and set all tables according to standards Report to manager any kinds of deviation from set standard and procedures Ensure that all service and storage areas are kept safe and clean Help minimize waste, neglect, breakages and mishandling of supplies and equipment Carry out light cleaning and maintenance of the outlet  Assist other Food & Beverage Outlets in their operations during peak hours if needed  PERSONAL ATTRIBUTES  Average reading, writing and oral proficiency in the English language

Must bewell presented and professionally groomed at all times

Able toaccount and handle cash effectively and efficiently  Good communication and customer contact skills good problem resolution skills  Basic F&B product knowledge  Team player with strong interpersonal sk…

 

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