Overview
Transformation Manager Jobs in Dubai at GIG Gulf
Title: Transformation Manager
Company: GIG Gulf
Location: Dubai
Job Purpose:
To support in managing improvement projects in the EB (Employee Benefits) vertical for the system, process-related and business initiatives – from initiation to go-live. To understand the business challenge at hand, act as a focal point to other teams to coordinate and facilitate requirement gathering and lead the business initiatives that require transversal overview. To strive to implement the best process practices to achieve service excellence and work on projects to bridge the gaps from the current state to the desired state.
Responsibilities
Be the point of contact for the EB teams for new projects & initiatives
Identify opportunities to implement changes based on the market best practices
To clearly identify the stakeholders and support both in terms of expectations and execution
Ensure that the project documentation and requirements are collected and agreed
Prepare the project plans defining the timelines, actions, and milestones
Engage with key stakeholders at all levels and influence change and create buy-in and support
Ensure that the change management aspects are considered
Get involved in execution, delivery, and tracking of the initiatives
Communicate the status of milestones and deliverables
For IT related initiatives, support on the coordination of the User Acceptance Testing (UAT) by the teams, and facilitate the sign-off
Essential:
Bachelor’s degree or equivalent
3 years of experience in the insurance industry
Ability to manage stakeholders and relationships between multiple teams
Ability to facilitate discussions, and run effective meetings to drive outcomes and agreed actions
Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences
Ability to interpret data, and analyzing results using statistical techniques
Excellent time management and organizational skills, with ability to plan ahead
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