Transformation Manager Jobs in Dubai at GIG Gulf

Title: Transformation Manager

Company: GIG Gulf

Location: Dubai

Job Purpose:

To support in managing improvement projects in the EB (Employee Benefits) vertical for the system, process-related and business initiatives – from initiation to go-live. To understand the business challenge at hand, act as a focal point to other teams to coordinate and facilitate requirement gathering and lead the business initiatives that require transversal overview. To strive to implement the best process practices to achieve service excellence and work on projects to bridge the gaps from the current state to the desired state.


Be the point of contact for the EB teams for new projects & initiatives

Identify opportunities to implement changes based on the market best practices

To clearly identify the stakeholders and support both in terms of expectations and execution

Ensure that the project documentation and requirements are collected and agreed

Prepare the project plans defining the timelines, actions, and milestones

Engage with key stakeholders at all levels and influence change and create buy-in and support

Ensure that the change management aspects are considered

Get involved in execution, delivery, and tracking of the initiatives

Communicate the status of milestones and deliverables

For IT related initiatives, support on the coordination of the User Acceptance Testing (UAT) by the teams, and facilitate the sign-off


Bachelor’s degree or equivalent

3 years of experience in the insurance industry

Ability to manage stakeholders and relationships between multiple teams

Ability to facilitate discussions, and run effective meetings to drive outcomes and agreed actions

Highly effective written and verbal communication skills; ability to distill complex information to be easily digestible for a variety of audiences

Ability to interpret data, and analyzing results using statistical techniques

Excellent time management and organizational skills, with ability to plan ahead

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