Third-Party Service Manager Jobs in Dubai – UAE at Bose Corporation

Title: Third-Party Service Manager

Company: Bose Corporation

Location: Dubai – UAE

Type: Full Time

Category: Engineering

Job Description

Continually develop a working knowledge of changing technology used in Bose consumer and professional product to provide repair level support to Third-Party engineers and technicians – electrical, mechanical, and software.

Respond to escalated repair issues, providing solutions to our Third-Party service providers in India and Middle East.

Create and deliver repair training to Third-Party service providers.

Build strong working relationships with India and Middle East region Third-Party service providers.

Be a contributor to the Bose Technical Services Group “Best Practices” team, presenting issues seen by Third-Party service providers.

Work with service organizations to determine service options for products in and out of warranty.

Able toread schematics and possess a working knowledge of complex electrical and software consumer and professional products.

Operational knowledge of test equipment – Signal Generators, Multi-Meter, Oscilloscope, etc.

Experience withcomponent and software level troubleshooting

Strong information systems skills – SAP, Power BI

Microsoft office products – Word, Excel

Excellent writing and communications skills

Must beproactive, self-motivated, organized and have strong interpersonal skills.

Bachelor’s degree in Electronics or Engineering or equivalent and minimum five years related work experience

Must speak fluent English.


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