Third-Party Service Manager Jobs in Dubai – UAE at Bose Corporation
Title: Third-Party Service Manager
Company: Bose Corporation
Location: Dubai – UAE
Type: Full Time
Continually develop a working knowledge of changing technology used in Bose consumer and professional product to provide repair level support to Third-Party engineers and technicians – electrical, mechanical, and software.
Respond to escalated repair issues, providing solutions to our Third-Party service providers in India and Middle East.
Create and deliver repair training to Third-Party service providers.
Build strong working relationships with India and Middle East region Third-Party service providers.
Be a contributor to the Bose Technical Services Group “Best Practices” team, presenting issues seen by Third-Party service providers.
Work with service organizations to determine service options for products in and out of warranty.
Able toread schematics and possess a working knowledge of complex electrical and software consumer and professional products.
Operational knowledge of test equipment – Signal Generators, Multi-Meter, Oscilloscope, etc.
Experience withcomponent and software level troubleshooting
Strong information systems skills – SAP, Power BI
Microsoft office products – Word, Excel
Excellent writing and communications skills
Must beproactive, self-motivated, organized and have strong interpersonal skills.
Bachelor’s degree in Electronics or Engineering or equivalent and minimum five years related work experience
Must speak fluent English.