Tele Sales Representative/Outbound Sales Agent Job in Qatar at Starlink

Job Description

·      Initiate outbound contacts to targeted customer base either manually or through Outbound Auto-dialer

·      Understand customer needs and pitch appropriate service / products to increase customer usage and revenue highlighting the benefits of the service / products.

·      Inform all relevant information pertaining to the services / products

·      Achieve Tele-sales / conversions based on KPI Targets.

·      Provide guidance, instruction, direction and query resolution to end customers.

·      Address customer problems/issues/concerns/queries/escalations/follow-ups/callbacks in reference to products, services rendered or customer interactions across all communication channels.

·      Close-loop customer interactions to ensure complete and accurate information and resolution is provided to the customer.

·      Actively seek to understand customer issues and propose alternate products, while adhering to the company policy and standards of behavior while providing customer satisfaction and positive interaction with the company.

·      Identify and highlight to relevant stakeholders, mass/general issues faced by customers.

·      A good understanding of the product and services in the Telecom sector.


·      Bachelor’s degree in related field

·      Minimum 1 years of managing direct customer interactions.

·      Hands on knowledge about Call center product, process and systems

·      Expert in Selling services / products.

·      Experience in working in Sales – outbound contact center or face-to-face / retail.

·      Excellent verbal and written communications skills in at least any 2 of [Arabic, English, Filipino, Hindi]

Job Details

Job Location

Company Industry

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type

Monthly Salary Range

Number of Vacancies

About Company

Company: Starlink

Company Location:  Qatar

Job Category: Telecommunications

About Starlink