System support officer Job in Eastern Province, Saudi Arabia at Al Jomaih Bottiling Plants

Job Description


Manages connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets.




  • Provide computer network services and support which include installation, configuration, removal, relocation and repair the data cabling, data equipment, local Area Network accessories, workstations, fileservers, etc to ensure meet expectation within time frame.

Operations Management:

  • Maintains effectiveness of servers and servers backup are performed in a timely manner and available on demand to ensure business continuity in case of any disaster
  • Installs, customizes and troubleshoots operating system to maintain business functions, such as applicatons server, database servers and file server.


  • Downtime of Servers
  • User Satisfaction Score

Job context

  • High requirement of planning/ organizing
  • Deals with important data and sensitive equipment

Communication and working relationships:

Daily verbal/ written/ phone communication with his team and users

Communication as needed with other departments


Job latitude / decision making authority:

  • Works under general direction from direct manager
  • Formulates/ proposes documented policies, procedures and work processes

Knowledge, skills and abilities (KSA’s):

  • Degree (or higher qualification) in Computer science – Necessary
  • Accepted qualification in networking (CCNA preferred) – Desired
  • ITIL certified – Desired
  • Sound knowledge of upgrades, licensing and support mechanisms, Windows environment (Domains, Web Servers, Proxies, CISCO Routers, Firewalls etc), SUN Solaris environment
  • Management knowledge of Microsoft products (Client OS, MS Office, licensing, upgrades)

Job Details

Job Location
Eastern Province, Saudi Arabia

Company Industry
Other Business Support Services

Company Type
Employer (Private Sector)

Job Role
Information Technology

Employment Type

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Entry Level

Saudi Arabia

Bachelor’s degree / higher diploma

About Company

Company: Al Jomaih Bottiling Plants

Company Location:  Eastern Province, Saudi Arabia

Job Category: Other Business Support Services

About Al Jomaih Bottiling Plants