Spa Therapist Female Jobs in Dubai – UAE at Hilton
Title: Spa Therapist Female
Location: Dubai – UAE
Type: Full Time
Category: Hospitality/Catering, Hotel
A Masseur is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. What will I be doing?
As a Masseur, you are responsible for performing the following tasks to the highest standards:
Attending Hilton Trainings and monthly departmental meetings as required To ensure high standards of cleanliness in the department To report any maintenance issues to Front Office Manager Assist in all areas of the operations as requested by Front Office Manager To be fully aware of current and future services offered by the hotel To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses Provides efficient guest service from point of arrival to check out.
Books, changes and cancels appointments and up sells retail Accurately schedule all massage reservations, changes, confirms and cancel massage reservations Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager Accurately explain spa treatment menu and packages to guests Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms Ensure stocking of water and other beverages and set up and break down of beverage and fruit station Assisting guest and providing personal training session, if necessary Maintaining the Fitness center:
looking after equipment and coordinating with Precor representative for maintenance and product updates To ensure audio-visual equipment is well maintained and in good condition To ensure high standards of cleanliness in the department Provides courteous and efficient guest service from point of arrival through check out Orient the guests through our Fitness facility, greets guests and provides personal guest service
What are we looking for?
A Massage Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Ability toread and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals Experience in hospitality or customer service industry is requires
Ability toread, writes, speak and understand the English language to effectively communicate with guests
Ability tospeak effectively in front of groups of customers or employees of organization
Ability todeal with problems involving several concrete variables in standardized situations At least 1 year experience in the spa or hospitality industry It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in a resort or wellness related field