Overview

SPA Manager Jobs in Dubai – UAE at Accor

Title: SPA Manager

Company: Accor

Location: Dubai – UAE

Type: Full Time

Category: Hospitality/Catering, Management

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 595 luxury guestrooms inclusive of 68 suites and 97 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”.

Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings. Part of the Wafi Mall new extension and close to the iconic Raffles Dubai, Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi.

If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist
-Spa Manager and help us to make Sofitel Dubai the Obelisk a truly welcoming destination! The Position The Spa Manager is responsible for the establishment and execution of clear short term and long term goals to ensure the spa is recognized as one of the finest resort spas in the world. These goals must ensure Colleague satisfaction, Guest satisfaction, financial success, health and safety and environmental stewardship.

The Spa Director is responsible for the daily leadership of the spa operations, ensuring all productivity and expense controls are followed as well as ensuring that all revenue opportunities, in keeping with the positioning of Sofitel Spas, will be capitalized upon. JOB RESPONSIBILITIES   Direct operations of the facility, including short and long range strategic planning so that the spa operates cost effectively and efficiently.

Ensure the establishment and execution of all departmental goals. Manage, train, and motivate all personnel reporting to this position. Serve as a link between the hotel and the spa industry. Meet with group meeting planners to show spa facility and programs as required. Promote and sell customized spa programs to conference groups as required. Tour prospective spa Guests. Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests.

Promote all hotel and spa packages and promotions. Lead in the implementation of 12-month marketing plan. Identify new business and marketing opportunities. Assist in the Implementation of 12-month public relations program, i.e. calendar of events, media etc. Work efficiently with hotel public relations in all aspects of spa / hotel promotion as required. Act as a spokesperson for the Spa and the Brand.

Work with Corporate advertising, promotion and public relations as required. Work with hotel and regional sales and marketing as required. Maintain thorough knowledge of competitors, including location, product offering, pricing, promotion and sales techniques. Administration and implementation of staff training in all aspects of the spa’s operations i.e. business telephone usage, guest relations, spa services (massage, body scrubs, facials etc.),

retail sales etc. Assist in the supervision, operation and coverage of all spa departments:
Salon Front desk/receptio…

 

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