Overview

Social Media Community Manager Job in Al Kuwait, Kuwait at Confidential Company

Job Description

We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional with experience in B2B SaaS, social media, PR and promotional events, we would like to meet you.
Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
Ultimately, you should be able to convey the voice of our brand and manage all community communications.
Responsibilities:

  • Respond to comments and prospects/customer queries in a timely manner online and offline.
  • Provide engaging text, image and video content for social media accounts
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Develop clients success stories and case studies.
  • Monitor and report on feedback and online reviews
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Product and Sales departments to stay updated on new features
  • Handle de-escalation calls with unsatisfied customers.
  • Stay up-to-date with digital technology trends

Job Details

Job Location
Al Kuwait, Kuwait

Company Industry
Internet & E-commerce

Company Type
Employer (Private Sector)

Job Role
Marketing and PR

Employment Type
Full Time Employee

Monthly Salary Range
$1,500 – $2,000

Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 3

Residence Location
Kuwait

About Company

Company: Confidential Company

Company Location:  Al Kuwait, Kuwait

Job Category: Internet & E-commerce

About Confidential Company