Overview

Service Reception Manager Job in Jeddah, Saudi Arabia at UNITED MOTORS COMPANY

Job Description

Principle Accountabilities:
• Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction. Depute for Service Manager in his absence for continuity of workshop operations.
• Ensure high level of Customer Satisfaction for customer retention and business development PRE-BOOKING.
• Carry out pre-booking of vehicles for service, to ensure proper workshop loading
• Ensure vehicle is received efficiently and in a professional manner, to assure customer that his vehicle is in safe hands with proper delivery.
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job.
• Follow-up (during service) to ensure timely delivery of the vehicle to customers, with jobs carried out completely.
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.
• Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.
• Ensure equally clear and concise communication with service advisors regarding job.
• Maintain high level of motivation and morale in the team and ensure development of the staff, to achieve high level of employee satisfaction and thereby high productivity and customer satisfaction.

Job Details

Job Location
Jeddah , Saudi Arabia

Company Industry
Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services

Company Type
Employer (Private Sector)

Job Role
Support Services

Employment Type
Full Time Employee

Monthly Salary Range
$3,000 – $4,000

Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 5 Max: 10

Residence Location
Saudi Arabia

Degree
Bachelor’s degree / higher diploma

Age
Min: 32 Max: 46

About Company

Company: UNITED MOTORS COMPANY

Company Location:  Jeddah, Saudi Arabia

Job Category: Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services

About UNITED MOTORS COMPANY