Service Reception Manager Job in Jeddah, Saudi Arabia at UNITED MOTORS COMPANY
• Ensures that Reception area is well managed and operates smoothly for high level of efficiency and customer satisfaction. Depute for Service Manager in his absence for continuity of workshop operations.
• Ensure high level of Customer Satisfaction for customer retention and business development PRE-BOOKING.
• Carry out pre-booking of vehicles for service, to ensure proper workshop loading
• Ensure vehicle is received efficiently and in a professional manner, to assure customer that his vehicle is in safe hands with proper delivery.
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job.
• Follow-up (during service) to ensure timely delivery of the vehicle to customers, with jobs carried out completely.
• Ensure job card is opened efficiently and accurately for quick and correct execution of the job and once the job is completed; raise necessary invoices to ensure timely delivery and collection of payment from customers.
• Ensure effective personal and telephonic communication with customers regarding charges, approvals and negotiations.
• Ensure equally clear and concise communication with service advisors regarding job.
• Maintain high level of motivation and morale in the team and ensure development of the staff, to achieve high level of employee satisfaction and thereby high productivity and customer satisfaction.
- Job Location
- Jeddah , Saudi Arabia
- Company Industry
- Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services
- Company Type
- Employer (Private Sector)
- Job Role
- Support Services
- Employment Type
- Full Time Employee
- Monthly Salary Range
- $3,000 – $4,000
- Number of Vacancies
- Career Level
- Mid Career
- Years of Experience
- Min: 5 Max: 10
- Residence Location
- Saudi Arabia
- Bachelor’s degree / higher diploma
- Min: 32 Max: 46
Company: UNITED MOTORS COMPANY
Company Location: Jeddah, Saudi Arabia
Job Category: Automotive Dealership & Distributor; Automotive Repair, Spare Parts, & Support Services