Service Mgmt (Production Management) Jobs in Riyadh at Morgan Stanley

Title: Service Mgmt (Production Management)

Company: Morgan Stanley

Location: Riyadh

Service Mgmt (Production Management)

Job Number:

POSTING DATE: Dec 15, 2022

PRIMARY LOCATION: Europe, Middle East, Africa-Saudi Arabia-Saudi Arabia-Riyadh

EDUCATION LEVEL: Associate’s Degree

JOB: Production Management and Operational Support


JOB LEVEL: Associate


Operating in a uniquely challenging region, Workplace Support Services Riyadh is looking for a branch support associate to strengthen the existing team. WSS Riyadh is responsible for the ongoing support of the various locally present business units and the local infrastructure.
Operationally, the person will need to provide end user support, liaise with global Infrastructure teams, participate in local/global IT initiatives and support IT related admin tasks.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

What will you be doing?

Day to day operational support.

Developing a thorough understanding of the local and global production environment.

Identification, analysis & problem solving encompassing a broad range of technical issues.

Interacting with other support groups (local and global) within the firm across multiple platforms.

Prioritize global and local projects.

Communicating with Business and Operations on scheduled changes to production environment and addressing their concerns.

Manage events such as infrastructure changes, software releases, BCP, etc.

Training of new users.

Travel to other regional offices may be required.

Involvement in local audits (Internal & External).

Managing local relationships with regulators and vendors.

Procurement and administrative tasks around hardware orders and invoices.

Communicate with Vendors on outstanding issues and requirements.

Support local IT initiatives/projects.

Collaborate with global IT teams for knowledge and information sharing.


What we’re looking for:

Extensive experience in financial services support

Proven track record of delivery in a challenging and diverse environment

Where will you be working?

This role is based in Riyadh.

Flexible work statement:

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Internal Applicants:

Internal mobility can be a way to grow your career and realize your professional potential. Typically, you must be in your position for at least 18 months and performing satisfactorily before applying for another job at the Firm. Internal applicants can find out more regarding career navigation, mobility guidelines and policy on our employee portal by clicking here.

Equal opportunities statement:

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

About Morgan Stanley