Senior Product Manager, Liabilities & Bancassurance Jobs in Dubai – UAE at CBD
Title: Senior Product Manager, Liabilities & Bancassurance
Location: Dubai – UAE
The role spans many activities from strategic to tactical and provides important cross-functional bridge— most notably between frontline, marketing and support teams. The role is responsible for setting a Liabilities product vision and strategy of default digital.
1.Revenue:Responsibility includes the P&L of the product/segment and ensuring Bank remains competitive in banking products and services in the covered segments and markets with the objective to maximize sales, revenue, and profitability.
2.Product-Services Development:Identifygaps, develop and launch new/revamp products and propositions to enhance penetration, profitability, brand awareness and market share
3.Portfolio Management: Analyze portfolio behavior in order to and implement effective and targeted marketing programs designed to attract additional business.
a. Yield/Revenue analysis at Product/Segment level
b. Determine segment product performance
c. Identify revenue / cost reduction opportunities
d. Customer retention and loyalty program to minimize attrition
e. Key performance indicators (KPIs) for performance monitoring and quality measurement purposes and monitor achievement on periodic base
f. Digital KPIs in terms of monitoring Metric and Dimensions
4.Strategic: Assist Unit Head in developing and implementing strategies and plans to achieve Sales, Revenue and Profit targets.
a. Assist Unit head in building the overall strategy for the divisions, revenue models and delivery channel and coordinate in preparation of annual Balance sheet forecasts and profit and loss estimates. Works closely with Head of Sales and Branches to establish product sales targets for all channels and segments.
b. Responsible for establishing product sales targets and business objectives to develop products for distribution via multi-channel to support segmentation strategy
5.Process Reengineering:Responsible for business process and functionality via each channel to ensure customer and staff experience with originating product sales is “user friendly” and cost effective.
6.Competition and Market Watch:Ensure ongoing increase in market share and sustainable growth rate in the markets, conduct gap analysis and continually improve our products and channels delivery. Responsible for increasing Market share for PBG Liabilities
7.Support Unit Management:Develop seamless relationships with all key stakeholders (Sales, Risk, Legal & Compliance, IT & Operations, Marketing, and Business Quality) in order to ensure smooth launch of new products and propositions. Lead internal and cross-functional teams to solve business problems
8.Training:Ensure adequate product training is provided to sales / distribution channels and service units on regular basis.
Customer (Internal & External):
Ensure value proposition is implemented as per the central guidelines and controls defined by head of Personal Banking
Provide timely and accurate information to all departments and the compliance function as and when required.
Assist teams in coverage markets to prepare service level agreements SLAs for priority servicing of Customers and to attain key service indicators (KSIs).
Actively develops a 1-2 year plan for product development based upon segmentation market research and support communication of this strategy across retail bank management team.
Build and sustain effective marketing initiatives that meet customers goals around dr…