Overview

Senior Operations Officer Job in Dubai, UAE at Rasan


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Job Description

·      Recruit, train and supervise staff

·      Ensure all operations are carried on in an appropriate, cost-effective way

·      Improve operational systems, processes, and best practices

·      Perform quality controls and monitor production KPIs

·      Support the Operations Manager as required

·      Monitor system health and customer flow

·      Maintain proper documentation of operations procedures·      

Skills

Knowledge of organizational effectiveness and operations management

·      Excellent communication skills and Leadership ability

·      MS Office Proficiency

·      Degree in Business, Operations Management, or related field

·      Preferably with a qualification in Project management

·      3-5 years of Experience.

·      Preferably 1-3 years working in Insurance Industry

·      Proven work experience as Operations Lead or similar role

·      Basic IT knowledge/Understanding on different integration

Job Details

Job Location
Dubai, United Arab Emirates

Company Industry
Internet & E-commerce; Insurance & TPA; Banking

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
1

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 4

Age
Max: 30

About Company

Company: Rasan

Company Location:  Dubai, UAE

Job Category: Internet & E-commerce; Insurance & TPA; Banking

About Rasan