Senior Operations Officer Job in Dubai, UAE at Rasan


Job Description

·      Recruit, train and supervise staff

·      Ensure all operations are carried on in an appropriate, cost-effective way

·      Improve operational systems, processes, and best practices

·      Perform quality controls and monitor production KPIs

·      Support the Operations Manager as required

·      Monitor system health and customer flow

·      Maintain proper documentation of operations procedures·      


Knowledge of organizational effectiveness and operations management

·      Excellent communication skills and Leadership ability

·      MS Office Proficiency

·      Degree in Business, Operations Management, or related field

·      Preferably with a qualification in Project management

·      3-5 years of Experience.

·      Preferably 1-3 years working in Insurance Industry

·      Proven work experience as Operations Lead or similar role

·      Basic IT knowledge/Understanding on different integration

Job Details

Job Location
Dubai, United Arab Emirates

Company Industry
Internet & E-commerce; Insurance & TPA; Banking

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 4

Max: 30

About Company

Company: Rasan

Company Location:  Dubai, UAE

Job Category: Internet & E-commerce; Insurance & TPA; Banking

About Rasan