Overview
Senior Manager, Commercial Jobs in Sharjah at NielsenIQ
Title: Senior Manager, Commercial
Company: NielsenIQ
Location: Sharjah
Job Description
About the job
Retail Intelligence, Senior Manager is a commercial minded individual that will manage a selection of retail client relationships across specified markets within Africa Middle East cluster. The role will require the individual to deliver on the commercial agreements in place with our retail clients. The individual will be required to manage the day-to-day relationship with key client stakeholders and be comfortable in driving strategic discussions with client senior leadership. Also, it will be important to manage internal stakeholders across functions to deliver on key projects within the unit, as well as develop a sales pipeline to build and maintain client revenue.
Responsibilities
Client Portfolio Management
Responsible for leading commercial discussions around existing contracts and on-going subscriptions
Accountable for maintaining /reinforcing/building our relationship with key client stakeholders across levels and functions with the development of a solid key stakeholder plan
Drive servicing efficiencies through planning and execution of client engagement model in order to attain desirable client (NPS) satisfaction scores
Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities
Revenue Management & Business Development
Ensure growth in revenue for business and meet/exceed quarterly and annual financial targets
Undertake sales activities independently or in conjunction with senior leadership in terms of preparation and delivery of proposal and credentials
Set short and long-term operating plan strategies to ensure the generation of required revenue from the assigned client portfolio
Responsible for renewal of service agreements pertaining to continuous/ contracted business
Identify and recommend enhanced and new services that answer clients’ business needs
Understanding and execution on financial administration i.e. sales pipeline management, revenue recognition, invoicing, counter invoicing/cash collection
About You
You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next. You have the knack at people-management and resolving issues. You are able to think on your feet and come up with creative solutions for clients as well as internal stakeholders.
Qualifications
MBA (preferred) with 7-10 years’ experience in FMCG / Service / Retail industry
Recent experience with client management/servicing with commercial acumen in order to deal with key day-to-day stakeholders. Prior retail measurement experience will be desirable
Working knowledge of research techniques and methodologies. Good inter-personal and project management skills
Commercial mindset and attitude for developing business via existing and tailor made solutions
Great Client (C-suite) handling skill to help plan, prioritize and manage client needs to ensure at-most client satisfaction
Sound understanding of working with multiple local and global stakeholders
Confident, smart and proactive …
