Senior Manager, Commercial Jobs in Sharjah at NielsenIQ

Title: Senior Manager, Commercial

Company: NielsenIQ

Location: Sharjah

Job Description

About the job

Retail Intelligence, Senior Manager is a commercial minded individual that will manage a selection of retail client relationships across specified markets within Africa Middle East cluster. The role will require the individual to deliver on the commercial agreements in place with our retail clients. The individual will be required to manage the day-to-day relationship with key client stakeholders and be comfortable in driving strategic discussions with client senior leadership. Also, it will be important to manage internal stakeholders across functions to deliver on key projects within the unit, as well as develop a sales pipeline to build and maintain client revenue.


Client Portfolio Management

Responsible for leading commercial discussions around existing contracts and on-going subscriptions

Accountable for maintaining /reinforcing/building our relationship with key client stakeholders across levels and functions with the development of a solid key stakeholder plan

Drive servicing efficiencies through planning and execution of client engagement model in order to attain desirable client (NPS) satisfaction scores

Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities

Revenue Management & Business Development

Ensure growth in revenue for business and meet/exceed quarterly and annual financial targets

Undertake sales activities independently or in conjunction with senior leadership in terms of preparation and delivery of proposal and credentials

Set short and long-term operating plan strategies to ensure the generation of required revenue from the assigned client portfolio

Responsible for renewal of service agreements pertaining to continuous/ contracted business

Identify and recommend enhanced and new services that answer clients’ business needs

Understanding and execution on financial administration i.e. sales pipeline management, revenue recognition, invoicing, counter invoicing/cash collection

About You

You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next. You have the knack at people-management and resolving issues. You are able to think on your feet and come up with creative solutions for clients as well as internal stakeholders.


MBA (preferred) with 7-10 years’ experience in FMCG / Service / Retail industry

Recent experience with client management/servicing with commercial acumen in order to deal with key day-to-day stakeholders. Prior retail measurement experience will be desirable

Working knowledge of research techniques and methodologies. Good inter-personal and project management skills

Commercial mindset and attitude for developing business via existing and tailor made solutions

Great Client (C-suite) handling skill to help plan, prioritize and manage client needs to ensure at-most client satisfaction

Sound understanding of working with multiple local and global stakeholders

Confident, smart and proactive …

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About NielsenIQ