Senior Fashion Advisor Jobs in Abu Dhabi Emirate at ELIE SAAB

Title: Senior Fashion Advisor

Company: ELIE SAAB

Location: Abu Dhabi Emirate

Job Scope:

The Senior Fashion Advisor is responsible in contributing to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.

Main Duties & Responsibilities

Customer Service

Promote high customer service standards throughout the shopping experience

Attend to customer needs

Actively seek inputs from customers and efficiently address complaints to reinforce service standards

Gather information and organize records on customer preferences and buying behavior and provide proper feedback and tendencies.

Update clients on upcoming events

Inform clients on

Provide support in VIP events and ensure proper follow up with clients as needed

Inform clients about policies policies and procedures to ensure transparency; including and not limited to refund and exchange policies

Sales & POS

Meet and maximize cross selling & up selling sales targets

Adhere to the standards of operations

Support the manager in achieving the Boutique’s goal

Ensure security procedures for merchandise are observed at all stages in the sales process

Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand’s image

Process accurately and efficiently cash register operations from opening to close and protect company assets

Support in efficient cost allocation by optimally using Boutique products and not exceeding availability

Position Requirements

Education Background: High School Diploma or equivalent.

Six to eight years of experience in the high‐end retail fashion industry

Strong communication and negotiation skills (English)

High customer centricity

Team oriented with proper conflict management skills

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