Senior Content & Merchandising Executive eCommerce – L’Occitane Jobs in Dubai – UAE at Chalhoub Group

Title: Senior Content & Merchandising Executive eCommerce – L’Occitane

Company: Chalhoub Group

Location: Dubai – UAE

Type: Full Time

Category: Retail, Marketing/PR

Who we areWe are aleading partner for luxury across the Middle East.

Withmore than 600 stores, 300 brands and over 65 years of experience in the region,we have become amajor player in the beauty, fashion and gift sectors,by offering service excellence toourpartners anddelightingallour customers.

Wearemoving fast from a traditional distributor and retailer for luxury in the Middle East,to a hybrid retailer bringing luxury experiences to the fingertips ofcustomers everywhere.

Tofuel the next stage ofourgrowth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join uson thisjourneyofexploring new horizons together.

What you willbe doing

AtChalhoub, we’re driven by digital!

Working as aSenior Content and Merchandising

Executive, you will be responsible forincreasingweb traffic and brand awareness through the marketing of content online.

You willalso create”shareable” content, distributecontent on the appropriate platforms andanalysethe results of marketingactivities as well as managing the merchandising of products on the platform.

Key Responsibilities:

Execute the yearly marketing calendar in line with budget and deadlines   Manage all online campaigns in coordination with team members and external agencies   Localise all SKU product descriptions, manage the translation with external service provider and/or internally through translation log maintenance   Develop, where applicable, creative and engaging product descriptions    Work closely with Performance Marketing team to streamline all content and assets   Develop briefs and submit to Graphic Designers to support campaigns   Collaborate with Digital Marketing team to optimise key categories for SEO as well as merchandising products on the site based on analytics   Drive sales through merchandising and the optimisation of taxonomy, filters and on-site search   Leverage data to flag and report on potential category changes, reordering, stock levels, stock allocation, and top sellers by category/segment  Track products and inventory levels for items planned to be featured in upcoming marketing exposures to ensure enough availability  Partner with Supply Chain & Planning team to forecast demand based on e-commerce metrics  Liaise with CRM team to manage end-to-end campaign progress  Conduct full site QC checks solve content issues and raise tickets for any technical issues with third party support team  Review live site merchandising daily for correct links to landing pages, stock evaluation, visual merchandising of all pages  Support customer service queries when it comes to product information or website content  Generate ad-hoc reports on KPIs and analytics  Act as a point of contact with the Brand Owners in relation to all copywriting matters  Managing 2 direct reports What you’llneed tosucceed Salesforce experience E-commerce content strategy experience at least 2-3 years Previous E-commerce merchandising experience and knowledge of product set up, new product launches, promotions, stock availability etc Previous leadership/management experience BA/Masters Degree educated What we can offer youWith us,you will turn your aspirations into reality.

We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments …


About Chalhoub Group