Sales & Service Engineer Ophthalmic Equipment Jobs in Dubai – UAE at Lunatus Trading

Title: Sales & Service Engineer Ophthalmic Equipment

Company: Lunatus Trading

Location: Dubai – UAE

Type: Full Time

Category: Engineering

Position: SALES & SERVICE ENGINEER FOR Ophthalmic Equipment-UAE

Job Description:


Responsible to provide technical/sales support for Ophthalmic Lasers, Ophthalmic Equipment, and systems

Install, repair, and maintain these products, document and report all service activities in compliance with manufacturer standards

Support Sales team with sales activities, lead generation, demonstration, and marketing activities.

Establish, Maintain, and Extend technical/sales support with existing and new customers


Cooperate and coordinate with Sales/Technical Managers on field visits, service calls, demonstrations and installations

Follow up with existing customers on Service Contracts, warranties, and maintenance tasks

Carry-out maintenance, installation, and In-Service procedures as per manufacturer standards

Report and document all installations as per manufacturer standards

Conduct customer training regarding proper use and maintenance of Ophthalmic Lasers and ophthalmic systems.

Report and document customer trainings as per manufacturer standards

Carry-out repair and maintenance of Ophthalmic Lasers and Ophthalmic Equipment as per manufacturer standards

Attend to customer calls and requests on a prompt and timely manner

Report and document maintenance and repairs in compliance to manufacturer standards

Ensure customer satisfaction is delivered for performance of the system in the facility

Who You Are

You hold a BSc of Science degree of Electronics or Bio-medical Engineering.

You have minimum 3-5 years relevant work experience in a similar role and have handled Ophthalmic Lasers and Ophthalmic systems. Preferably you are trained/certified on Ophthalmic Lasers and/or Ophthalmic Equipment

You are strong in trouble shooting and problem solving

You are committed to excellence in service

You are self-reliant and able to perform your duties with minimum supervision

You have strong communication skills and are experienced in managing internal and external stakeholders

You are fluent in English (speaking, reading and writing), Arabic or any spoken language in the market is considered a plus

You are flexible, mobile and willing to travel to customer sites


This position can be located anywhere within UAE with the ability to travel.

Seniority Level: Mid-level

Industry:Hospital & Health Care

Employment Type: Full-time

Job Functions:Service / Sales


About Lunatus Trading