Overview

Sales Operations and Logistics Manager Jobs in Dubai – UAE at The Economist

Title: Sales Operations and Logistics Manager

Company: The Economist

Location: Dubai – UAE

Type: Full Time


Category: Marketing/PR, Administrative/Clerical

Sales Operations and Logistics Manager, Dubai

Job Locations AE-Dubai ID 2020-6873

Introduction

The Economist Corporate Network (ECN) is the briefing and networking service of the Economist Intelligence Unit (EIU). Through our members-only c-suite forums we help international firms understand the political, economic and business environments of the high-growth markets where they operate. We work with them to assess risks, opportunities, trends and issues of importance and how to respond to them.


We are seeking a part time (5 half-days/week) Sales Operations and Logistics specialist for ECN in Dubai. As the sole support person for the business in this region the role is a critical, customer-facing admin position with a wide remit which requires advanced English skills (written & spoken). The exact hours to be worked are quite flexible within standard business hours but the successful applicant may be asked to work up to 2 early mornings/month to deliver our breakfast events programme.

Accountabilities

How will you contribute?

1. SALES & ADMIN

Renewals: Following up and processing renewal agreements with members of our network

Arrangement of client meetings for Editorial directors

New sales and renewals: managing SF and compiling materials (signed contracts, approvals, vendor/supplier) to be sent to Finance

First and general point of contact for all incoming client and member inquiries and internal co-ordination of the responses

Managing the respective customer service ECN email boxes


Liaising with The Economist magazine unit on all subscription matters and online subscriptions

Handling invoices (coding, peoplesoft etc.) From suppliers (hotels, couriers, speakers,…)

Sending welcome e-packs to new members

Budget: forecast, reporting and maintenance responsibility

Updating meeting Cost Sheet on a monthly basis and managing the event budget

Keeping calendars/meeting invite folders updated

Keeping the dashboard file updated

Compiling (and update every month) the respective city membership list

Co-ordinate and manage the communication flow between all departments – management, editorial, research, sales and account management, marketing, finance, administration and operations.

All Database management

2. LOGISTICS

Direction, oversight and co-ordination to the use and contracting of outside suppliers

Logistics/hotel arrangements & price negotiations

Preparing meeting invites

Sending out reminders/meeting notices to members

Registration details in Glueup

Assisting in preparing meeting materials prior to meetings (liaising with Mktg when necessary, RSF, papers, decks, social media ads)

Being present at the meetings and assisting with the room set-up and registration

Updating attendance in Glueup, Gdoc, SF.com after each meeting

Compiling evaluation results when needed

3. GLUEUP WEBSITE CONTENT MANAGEMENT

Creating meeting details on the website. Uploading relevant meeting

Creating and amending membership account and contacts for members

Assisting members who encounter difficulties in logging in and using it for event registration

Assorted Glueup- (and, app-) related tasks

4. VIEWSLETTER

Manage all outgoing digital client communications

Manage all non-content-related aspects & liaise with network director and Marketing to include links, such as papers etc.

5. MANAGING RELATIONSHIPS WITH REGIONAL STAKEHOLDERS

Outreach and verbal and written communication with regional st…

 

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