Sales Consultant

Job purpose: To achieve sales targets and promote all products through proper Sales techniques.

• Attain monthly set targets as agreed with management
• Promptly attend all customer enquiries and proper follow-up
• Ensure test-drive vehicles are available when schedule a date with customers.
• Take the database of the new customers and ensure that it is saved completely.
• Prepare quotations and costing sheets (all quotations are to be authorized and signed by the Sales Supervisor / Manager).
• Explain all warranties and services schedules to delivering customers
• Follow up with customer 1 week after delivery and remind about any feedback or problems.
• Follow up all pending deals, referrals and leads according to Sales timeline.
• Prepare registration documents for delivery of new vehicles.
• Maintain a high standard of customer satisfaction through personal follow up, courtesy and after sales follow up along  with a pleasant disposition, good work ethics and moral and represent the company in a professional and courteous manner at all times.
• Liaise between the customer and the workshop as and when necessary and report any customer complains immediately to the Retail Sales Manager/ Supervisor or directly to the customer Relations Executive. This should be recorded and documented accordingly.