Revenue Analyst Jobs in Abu Dhabi at Mandarin Oriental Hotel Group
Title: Revenue Analyst
Company: Mandarin Oriental Hotel Group
Location: Abu Dhabi
Ensure correct rate loading and communication of new rates and packages to reservations, front office, accounting and other impacted departments
Perform audits and maintenance on all systems such as PMS, CRS, RMS, and Sales & Catering Systems to ensure content and information is correct.
Content management on third party sites
Ensure systems health, checking of interfaces, and resolve errors and discrepancies
Conduct market research and monitor competitor rates
Handle Best Rate Promise claims and monitor rates across various channels to ensure rate parity
Assist in development of forecasts and budgets.
Work closely with the Reservations & Sales Team in achieving the budget
Communicate strategies and procedures to other departments as required.
Participate in weekly revenue management meetings.
Prepare Revenue Management Report information for all related meetings.
Monitor and analyze the competition daily / weekly through shop reports and the Internet to identify selling strategies and market trends.
Assist in preparing short- and long-term forecasts.
Provide administrative support for the Revenue Management Team.
Review and analyze reports such as Demand360, STAR, Hotel Intelligence and other measurement tools and present revenue opportunities.
Be knowledgeable of all special rates and promotions.
Perform other duties as requested by management.
Skills And Requirements
At least 2 years of experience in the same position in luxury property.
Good communication skills.
A head for figures and commercial awareness.