Retail Operations Assistant Manager Jobs in Dubai – UAE at Al-Futtaim

Title: Retail Operations Assistant Manager

Company: Al-Futtaim

Location: Dubai – UAE

Type: Contract

Category: Management, Insurance

Retail Operations Assistant Manager | M&S | UAE

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 76445

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.


Systematic planning, implementing, monitoring, and revision of all the channels of communication between stores and regional office. It also includes the organization and dissemination of new communication directives connected with all different departments of Marks and Spencer.

Communications with Store manager’s, employees and stakeholders to keep them informed of company developments. To create strategies to increase employee awareness, engagement and to promote productivity

Contributes to the sales plan through the delivery of effective reporting and IT systems

Uses the business daily, weekly and monthly MI to understand store performance in line with the Operations Plan and KPI’s.

Support business to make discernible differences across the operations with accurate and insightful data analysis.

Demonstrate knowledge of and experience with software tools to create, edit, and analyze complex reports, graphs, and presentations. Be able to make sound decisions and the ability to take initiative and accountability for the accuracy of information.

Collaborate with EIT and others to standardize reporting and automate reports where possible


Delivers great service for our customers and acts as a role models ‘”Doing the Right Thing’ and living our Values in retail “ Inspiration” “Innovation” “Integrity” and “In Touch”

Ensures right people in the right place, at the right time and reacts on a daily basis to meet the needs.

Prepares and provides all retail MI and delivers on time in line with agreed SLA’s

Responds to and deals with internal and external customer queries, concerns and complaints


Investigates & manages all financial systems to maintain accuracy, drive efficiency and provides advice & solutions where necessary to maintain data integrity.

Provides evidence to stores to drive actions required to reduce stock and cash losses.

Monitors the shrinkage action planning process and assists in the identification, protection and improvement of stock loss across the store.

Provides productivity data, reviews and makes recommendation leading to improve Business targets

People & Communications

Support Operations Manager in communicating and cascading key messages to store team members.



About Al-Futtaim