Retail / Hyper Market Operation Asst Manager Job in Doha, Qatar at Wathnan Holding

Job Description

• Responsible for driving the business plans and strategies developed by the General Manager into day-to-day implementation and action plans as well as managing an optimal customer experience.• Provides a service to Customers and Partners by providing operational support, facility maintenance as well as leadership in absence of the GM and Directors.• Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies.• Oversee and direct work flow cross functionally across the entire store.• Solves common and complex business, Customer and Partner issues within established guidelines and by recommending appropriate variances.• Recommends changes in alignment with the business strategy for maintenance area as well as across the entire store when appropriate.• Ensures business decisions align with GM and Company expectations.• Responsible for store walks, taking corrective action, elevating issues, and helps ensure general operational standards are met on a consistent basis.• Accountable for effectively communicating closing and opening shift issues.• Has a presence in the store and proactively builds relationship with Customers and maintaining positive Partner morale and retention.• Manages store conditions (inside and outside) to create a safe, clean and unobstructed shopping experience for the Customer and work environment for Partners.• Responds to Customer emergency issues, requests, and concerns and resolves Partner issues, requests, and concerns, including accidents, scheduling conflicts, etc.• Monitors conditions and is responsible for reporting, documenting and tracking all store maintenance issues, facility and/or equipment. Act as point person for maintenance and construction vendors, ensuring the approved work is completed• Call in any facility or equipment issues, make decision if over time is approved.• Prioritizes potential issues and determines the appropriate course of action or inaction. Parameters set by the GM.• Identifies shrink opportunities and takes immediate action to correct them and/or reports issues to GM for appropriate action.• Maintains store security and handles issues as they occur. Works with store security and local law enforcement to minimize store theft and the potential disruption caused when issues arise.• Ability to independently prioritize issues quickly and manage time and resources appropriately.• Ability to work without supervision and make independent decisions that reflect a strong understanding of the business.• Knowledge and ability to interpret documents related to Store Operations, Food Safety & Sanitation and/or Equipment Maintenance.


• Bachelor’s degree in Commerce or Master Degree in Business administration (preferable).• At least 7 years of relevant experience in the same field (Hyper Market Operation Management)• Financial and Management skills• Quality assurance experience preferably within the same field with experience in logistics, purchasing and sales skills.• Strong decision making and good communication skills• Good IT skills

Job Details

Job Location
Doha, Qatar

Company Industry
Retail & Wholesale

Company Type
Employer (Private Sector)

Job Role

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level

Years of Experience
Min: 7 Max: 10


Bachelor’s degree / higher diploma

Min: 30 Max: 40


Business Administration / Commerce

About Company

Company: Wathnan Holding

Company Location:  Doha, Qatar

Job Category: Retail & Wholesale

About Wathnan Holding