Resource and Operations Planner Jobs in Al Ain – UAE at Serco Group

Title: Resource and Operations Planner

Company: Serco Group

Location: Al Ain – UAE

Type: Full Time

Category: Management

Create and update resource schedule for the Dubai

Airports ensuring optimum levels of normal and contingency servicesthat best satisfy the different scenarios whilst meeting the targetperformance requirements for both Operations andMaintenance. Ensure strict implementation ofthe Resource Planning Procedure  Ensure theservices standards can be implemented by the production

Review and updating of effective and efficientoperational roster which meets commercial, operational, and safetyrequirements Ensure correct resource levelsare in place to deliver a world class service.  Prepare daily/alternate rosterarrangements for special events, alternate service patterns andemergency and degraded operations as per operational andmaintenance requirement. Deal with staffroster issues and make necessary adjustments to provide efficientand effective duty arrangements. Monitor andreview the effectiveness of the roster arrangements, make necessaryadjustments and escalate to the Rostering Lead and/or Account

Manager for any issues that requires further managementreview. Recommend improvements to provide aproductive and efficient service within the whole Dubai

Airports. Review the resource efficiency ofthe assigned section ensuring compliance with the Fatigue

Index. Update and maintain data in relevantsections to ensure staff resourcing, availability, and overtime areaccurately recorded. Regularly coordinateswith the assigned departments. Ensureintegration of the Mandatory Trainings per sections for all shiftworker in the resource scheduling. Record andupdate assigned department staff leaves including but not limitedto annual leaves, sick leave, time-of-in-lieu (TOIL) quota andclaims in the Human Resource System (SAP).


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