Relationship Officer Bancassurance Jobs in Dubai at RAKBANK

Title: Relationship Officer Bancassurance

Company: RAKBANK

Location: Dubai

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.

In the recent years, the Bank has achieved significant milestones which includes being named as one of the world’s best banks by Forbes ME (2022) and was awarded UAE’s SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.

Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.

We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.

In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.

So join us in co-creating the future of RAKBANK!

What You Will Be Doing

Ensure that the sales target are consistently met.

Awareness about the product offerings by the competitors, propose and implement improvements in the existing process.

Provide prompt feedback to Relationship Manager on business objectives

Ensure that all service standards of the bank are met and maintained

Ensure the sales of Insurance product is done with good faith and integrity at all times

Ensure necessary actions are taken on all customer requests within TAT

Ensure error free applications are submitted with 100% accuracy

Liaise with the Bancassurance Coordinators for smooth processing of the application forms

Ensure respective tasks are in compliance with Policy Guidelines and Code of Conduct

Ensure strict adherence to HR guidelines

Ensure productivity levels are maintained at all times during the financial year

Ensure strict adherence of SLA’s / TAT’s as per the operating procedure

Ensure the individual clawback is restricted below the mandated targets for the financial year

Ensure to maximize sale of Bancassurance products with Semi Annual/Annual Mode

What You Should Have

Have at least 3 years’ banking sales experience

Ability to identify any cross sell opportunities in other business divisions of the bank to augment sales for Bancassurance products

What We Are Looking For

Passionate in Sales and Service

Excellent communication, convincing and inter-personal skills

Hold good knowledge of banking and insurance products – RAK Bank and Competitive products

Ability to identify any cross sell opportunities in other business divisions of the bank to augment sales for Bancassurance products

Problem-solving and conflict handling skills

What’s In It For You

Pay for performance culture (Competitive and performance-linked compensation)

Provision of medical care plan for your family and you

Comprehensive Life insurance plan


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