Regional Operations Manager – Fashion Jobs in Dubai – UAE at Robinson & Co (Singapore) Pte Ltd
Title: Regional Operations Manager – Fashion
Company: Robinson & Co (Singapore) Pte Ltd
Location: Dubai – UAE
Category: Management, Retail
Regional Operations Manager – Fashion | Al Futtaim Retail | Dubai, UAE
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives.Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.
As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best.
About the Role
You will lead a team of Operations Managers/Area Manager/Brand Champions to oversee and manage all aspects of store operations, establishing high levels of in-store standards; customer care & service and effectively managing all budgeted
resources to secure agreed growth and profitability targets. You will be accountable to drive the sales budget and profitability strategy set by the Fashion Regional Office. You will closely work with Planning manager in budgeting process and agree on targets for the business. Based on the agreed targets,you will work collaboratively with other market’s Operations manager, Area Manager and Brand champions to deliver the same. You will lead and define the operational plan for the stores and monitor adherence to the plan so as to achieve the agreed budgets.
Key Specific Accountabilities
Store & Operations
Oversee all aspects of store operations and ensure consistent delivery of high instore standards in all markets. This will include store coverage, customer feedback, merchandising standards, regular trainings and implementation of in-store
activities and promotions etc.
Receive regular reports from Operations Managers about sales performance and trading related issues with the objective of giving specific feedback to Head of Fashion on periodic level (daily, weekly, monthly)
Control operating costs and expenses,responding to market dynamics, achieving customer service standards and targets & implementing corrective action when and where required.
Ensure all store PO’s for non-merchandise and utility bills, telephone bills are paid on time to avoid disconnection.
Ensure local marketing activity is implemented for all GCC locations and that all competitor activity is monitored and reported on.
Drive the trade calendar by working with respective team members and initiating meetings well in advance to ensure the smooth launch of each promotion.
Utilise all feedback from corporate level initiatives to respond to customer feedback and brand perceptions
Agree with the planning team store stock holding targets.
Ensure that product ranges are correctly displayed in-store and that there is good communication between the buying team and stores.
Provide timely and detailed feedback on both over-stocks and sh…