Program Manager (MENA) Jobs in Riyadh at 500 Global
Title: Program Manager (MENA)
Company: 500 Global
About 500 Global
500 Global is a venture capital firm on a mission to uplift people and economies around the world through entrepreneurship. It is one of the most active venture capital firms in the world.
Since its inception in Silicon Valley, 500 Global has invested in over 2,500 companies via its 5 global funds and 17 thematic funds dedicated to either specific geographic markets or verticals. Its 100+ team members are located in 20 countries around the world in order to support the 500 Global portfolio of investments which spans more than 75 countries.
Notable investments in the 500 portfolio include Credit Karma, Twilio, Canva, Grab, Bukalapak, The RealReal, Talkdesk, Knotel, Udemy, and Ipsy.
Beyond providing seed capital, 500 supports startups via their Seed Accelerator Programs which emphasize digital marketing, customer acquisition, lean startup practices, and fundraising for pre-Seed companies. 500 Global further contributes to the development of innovation ecosystems by supporting startups and investors through educational programs, events, conferences, and partnerships with corporations and governments around the world.
About the Sanabil 500 MENA Seed Accelerator
The Sanabil 500 MENA Seed Accelerator is a partnership between 500 Global and Sanabil Investments with a vision to create an integrated, sustainable global new economic platform for the Kingdom of Saudi Arabia, offering new ways for growth and prosperity in an era of change. The program aims to support building the MENA region’s entrepreneurship ecosystem by supporting some of the best startups and entrepreneurs throughout Saudi Arabia and the MENA region.
The accelerator is a 12-week program that leverages 500 Global’s tried and true world-class curriculum for Pre-Seed/Seed-Stage founders, focusing on fundamentals of growth and experimentation. The program offers founders international mentorship and an equity investment.
What You Will Do
We are looking for a Program Manager to execute the operations of our accelerator in Saudi Arabia, taking a strong sense of ownership and accountability for the program’s success. The Program Manager will be directly responsible for ensuring the successful execution of our program, including budget management, program design, curriculum planning, mentor scheduling, securing startup companies to register and participate in our programs, supporting with partner and client management, as well as administrative duties. Experience with logistics and event planning, as well as familiarity with the early stage venture-backed ecosystem across KSA, is preferred.
This position is a full-time role based in Riyadh, Saudi Arabia starting immediately. The role will have a 4-month probationary period. You will be expected to be available at all accelerator and event times scheduled for the duration of the program – whether remote or in-person.
Key Responsibilities Include (but are not limited to):
Follow guidance from the Head of Accelerator and liaise with all key stakeholders involved in the accelerator to ensure successful delivery of the program
Oversee the project end-to-end, including but not limited to curriculum adaptation, program planning, budget management, marketing, and recruiting startups and mentors
Implement and ensure the successful delivery of the program, including optimizing startup engagement and measuring startup satisfaction
Partner and client management together with the rest of the team, as well as administrative duties
Together with the other team members, drive community engagement by planning and executing social events for the batch and local ecosystem community
Assist on all program prep and execution, ensuring everything and everyone are where they need to be
Keep track of program data and cohort information, and create reports to share with internal and external stakeholders
Outline the program and curriculum following guidance and incorporating feedback from the Head of Accelerator
Oversee the program recruitment efforts (i.e. events, digital communications) and work closely with the marketing and investment team to ensure it is implemented
Support on the startup application screening and selection process, to ensure we recruit quality startups for our programs
Carry out the mentor recruitment process to ensure best practices and fit of mentors for the programs
Set-up and supervise pre-program logistics, source vendors, partners, mentors, etc.
During the Program
Oversee the day-to-day activities and create a positive experience for all participants
Ensure the day-to-day program operations and communications (internal and external) – including (but not limited to) visa, travel, accommodation and expenses research, documentation, and execution, for staff and mentors as needed are all running smoothly for the successful implementation of the program
Work with other staff and mentors to support startups and monitor their performance
Set up communication channels, manage mentor sessions and office hours, organize speakers and networking events, etc
Oversee community engagement by planning and executing social events for the batch and local ecosystem community
Wrap up the program budget and align with finance on the final numbers
Support the elaboration of program reports
Perform program quality assessment and lead the process to improve programs
Provide updates to Head of Accelerator during the course of the program(s) regarding NPS, Budget, and Revenue Recognition Milestones
Manage program budget and ensure execution within the margins set forth
Manage Program Coordinator(s) to support in day-to-day operations to carry out all of the above responsibilities
Who you are
You are the most organized person you know! You are an excellent planner and a great communicator, and understand how to navigate between multiple stakeholder needs. You are also driven, smart, and humble and are excited at the prospect of joining our #500STRONG family and helping us execute our vision to build thriving tech ecosystems around the world – and especially in MENA!
At least 5 years of professional experience
Highly focused and self-driven with ability to multitask
Exceptional attention to details
Be one of the most organized people you know
Excellent written and verbal communication skills in both English and Arabic
Capability to learn & adapt quickly
Ability to work in a fast-paced, rapidly changing environment under pressure
Global & cultural awareness, and excited about working in a diverse environment with different types of people from around the world speaking different languages
Experience managing teams and projects
Knowledge of the startup ecosystem in Middle East
Work authorization in KSA
Nice to have:
Experience working on, with, or for startups
Experience with data analysis, management and reporting
Client relationship management experience
Familiarity with cross-cultural business