Patient Relations Executive Healthcare UAE Jobs in Dubai – UAE at Al Futtaim Group

Title: Patient Relations Executive Healthcare UAE

Company: Al Futtaim Group

Location: Dubai – UAE

Type: Full Time

Category: Healthcare

Position:  Patient Relations Executive I Healthcare I Dubai РUAE
Job Description

and Accountability

Medical Insurance

Responsible for the accurate flow of medical information and patient data between physicians patients and thirdparty payers with the use of accurate code to define diagnostics treatments and procedures and to enter this information into a the facilitys database using medical coding protocol to produce a statement or claim.

To act as a liaison between the facility and payment parties to investigate the claim verify its information and update the database in the instance that a claim is denied by the thirdparty payer.

Review patient medical records

Communicating with medical billing specialists to ensure treatment codes are accurately received

Submission of claims

Taking timely approval of investigations procedures.

Medical Invoicing

Invoicing the services as per the agreed prices.

Receiving patient treatment codes to use in assembling reimbursement claims

Make sure CPT codes are accurate as per service

Billing patients for medical services

Enter patient information into computer files and possibly also in paper records

Organize manage and sort paperwork including patients charts

Continue to enter data as patients are subjected to diagnostic tests and receive treatments

Prepare and mail billing statements

Resolve conflicts regarding payments and reimbursements

Investigate and report instances of insurance fraud

Provide information and prepare documents for legal inquiries and litigation

Ensure the confidentiality of patients personal information

Perform clerical duties that may include answering the telephone greeting patients and sorting mail

Customer Service

Provides a high level of customer service to the patients.

Interacts with client with professional and personal manner.

Responds to questions according to regulatory protocols.

Guides flow of clinic traffic and directs clients to open station.

Maintains client schedule at clinics that have prescheduled appointment times.

Assists in accurate and legible documentation of clinic forms.

Assures every client is signed in and has completed clinic paperwork.

Check consent insurance form for completeness and legibility before the client goes to the Registered Nurse for services.

Communicates effectively with client regarding the information that is needed.

Responds to urgent customer needs in a timely and professional manner.

Makes recommendations and implements process improvements.

Participates in fostering a safe workplace.

Participates in employee job safety analysis to eliminate hazards and prevent accidents.

Cash Handling

Manage uptodate clinic income records by sending and receiving bank checks and documenting all relevant transactions.

Receives and reconciles cash checks or credit card for payment and issues receipts as required

Handles cash box as needed.  Accurately makes change when needed.  Responsible for cash box during clinic and transfers money to accounts department at end of clinic for deposit

Handle all payments to clinic suppliers and accurately enter daily payment activities credit insurance cash check payment for previous visit into software management system

Counts and reconciles money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and notifies supervisor if any discrepancy is found

Transfer income activities to the financial…


About Al Futtaim Group