Order Assistant Jobs in Dubai at Kin Long Construction Materials Trading LLC

Title: Order Assistant

Company: Kin Long Construction Materials Trading LLC

Location: Dubai

Job Profile: Order Assistant

Job Description:

Ø Responsible to assist sales representatives in customer management, customer service, order processing, samples, goods transfer, from pre-sales, sales, after-sales support sales process, to ensure the successful completion of sales activities.

Ø Review of contract product prices(Discount)

Ø Review of customer information and execution of CRM client transactions.

Ø Product information review.(Material code, description, qty, standard or non-standard).

Ø Validity preview of contract (signed/stamped by the client) and contract risk (including additional clauses, payment method, and payment date).

Ø Input daily orders and archive files via system.

Ø Order entry and signing

Ø Coordination of order delivery

Ø Coordination of order abnormal handling, provide feedback to sales team in time(no delayed)

Ø Handling of logistics replenishment orders(Lost qty/damaged qty)

Ø Update and share the order tracking table in sales group before off duty everyday

Ø Summary and Analysis of Order Execution Business Reports

Ø Handle and track order return processes

Ø Check and initiate the adjustment of accounts receivable

Ø Responsible for the change process review and the actual operation. Processing of orders revision in via system.

Ø Responsible for the order and other departments’ weekly and monthly report.

Ø Order account inquiries, process method of small-probability events and approval procedures for special events

Ø Verify customer complaints and follow up factory processing (OA customer complain process)

Ø Apply for warranty documents or test report based on sales representative needs (KMS/EBS warranty documents application)


Ø Bachelors/Diploma in relevant field

Ø Great communication and interpersonal skills

Ø Knowledge of sales standards and customer service routines

Ø Basic computer skills including spreadsheets, data programs ,Excel, word,PowerPoint

Ø Work well with others and be a team player

Ø 1-2 years of order/sales Experience in UAE

Ø Female Candidates only

Ø Language: English

Ø Location: Dubai (UAE)

Job Types: Full-time, Permanent

Salary: AED3,000.00 – AED3,500.00 per month

Job Types: Full-time, Permanent

Salary: AED3,000.00 – AED3,500.00 per month

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About Kin Long Construction Materials Trading LLC