Operations & Distribution Planner Jobs in Dubai – UAE at Cartier

Title: Operations & Distribution Planner

Company: Cartier

Location: Dubai – UAE

Type: Full Time

Category: Supply Chain/Logistics, Retail

Main purpose

This person is responsible for the management of point of sales orders, inquiries, and inventory. He/she actively contributes to the downstream flow, interacting with partners and boutiques, marketing, and commercial teams. He/she supervises business daily needs and trends while securing the supply and inventory policy at points of sale level.

Key responsibilities

Support commercial teams with operations related to replenishment, invoicing, and customers’ inquiries

Regular meeting with each commercial department, to discuss 3 months target, sales trend, inventory level per POS, and upcoming needs.

Sales/order follow-up.

Share important qualitative feedback from points of sale with operations & distribution manager

Liaise with logistics and finance manager for issues putting deliveries or invoicing at risk.

Manage required administrative preparation and deliveries to specific commercial events.

Boutique/POS replenishment & firm orders

Answer requests from boutiques/POS liaise with all parties involved to assess availability and lead-time

Follow up and manage firm orders until the delivery to the boutique/POS

Balance the stock between POS to optimize the availability of our products vs assortment

Work closely in collaboration with the distribution center to deliver accordingly to the client’s needs

Alert commercial teams on critical shortages

Manage sales administration activities including sales order maintenance, stock allocation priorities, invoicing, consignment and returns, on the range, novelties, limited editions.

Monitor and communicate about the performance through KPIs

Share qualitative feedback on inquiries with supply planning and commercial teams. Suggest assortments or sales forecast amendments in case of frequent inquiries.

Assortment management

Review and adjust at least twice a year the assortments at the references and boutiques/specialists level in collaboration with Cartier operations and the commercial team.

Integrate assortments for the references in Model stock or Booster to ensure appropriate stock level in the boutiques/POS

Stock management

Analyze inventory level, evaluate overstock/shortage risk per boutique/POS.

Alert commercial teams and supply planning team on inventory critical situation per boutique/POS.

Liaise with logistics for any execution anticipation.

Liaise with the high-end/event team for operations related to events.


Analyse and follow up the novelties deliveries

Ensure that the deliveries are aligned with the launch plan

Alert the marketing and commercial team in case of delay

Analysis and projects

Monitor and communicate about the regional performance through KPIs

Participate in the regional supply chain projects

Extract reports for analysis



BA’s degree in Business

Required experience

3-5 years in a supply chain, merchandising department

Technical skills / abilities

Fluent in English, French is a bonus

Good knowledge of Office (Particularly Excel)

Knowledge of NSI, SAP is a +

Comfortable in general with most IT tools

Personal skills

Team oriented ­­­

Action & result oriented

Organized & rigorous

Good communication skills

Good relational

Analytical skills



About Cartier