Online Content Manager Job in Riyadh, Saudi Arabia at Michael Page International (UAE) Limited
Our Client is looking for an enthusiastic, creative Online Content Manager to help build and grow our business.
The Online Content Manager will play a leading role in developing the category’s creative direction, style guidelines, and overall CX strategy, discoverability and category online marketing calendar and strategy, meeting the needs of the business while protecting the integrity of the customer experience.
Our Client is leading ecommerce company with local operations across the Middle East.
Key responsibilities include:
They will propose, plan and execute the merchandising plan, new features and products with minimal oversight, partnering with business and technical teams to achieve project goals.This person will drive strategy and ambitions on behalf of the category team, will set goals that all functions may be involved in achieving and will liaise with tech teams and global category teams to execute.The Online Content Manager will be responsible for representing their category in large cross-functional or cross-category projects that serve major parts of the business.Lead annual category calendar content planning, creative development, landing page CX design and scheduling of cross-channel campaigns across gateway, manual merchandising slots, email / social for BAU (Business As Usual) / evergreen / x-site / deals & events, including the following (examples from the Media category)Product launches & new releasesDeals & events merchandising for the category(eg Esports, literary events, back to school, big releases, new big sellers, Boxing Day, EOFY sale)Latest trendsPost campaign measurement and analysisPush for awareness of content excellent considerations (right price, selection, delivery speed, CX, high Item Data Quality score) across all relevant stakeholders in the business funnel leading up to content managementCoordinate and project manage across Vendor Management, Design and Instock Management functions to source the content inputs for cross-channel campaign executionUnderstand the business requirements and coordinate with central marketing stakeholders to push the inputs into associates, search and xsite social channels as per the business goalsProduct Manage features to improve CXDrive customer demand or overstock by partnering on ongoing deals & cross-site eventsContribute to Weekly Business Reviews and Monthly Business Reviews Reporting for Content Management on the browse experience and changes for the categories. Also build the solution to improve the metrics based on the leadership inputsIntroduce, run and report on a steady A/B testing cycle for content strategy optimization across storefronts, emails and other traffic channelsCompile and drive recommendations for discoverability and browse optimization through quarterly Browse Audits
A deep understanding of all traffic-driving mechanisms (Email, search, browse, SEO, etc.); actively engaged in optimizing those channels for your businessAn in-depth understanding of merchandising and customer behaviour metrics, plus regular use of such data to guide decisions and recommendationsDemonstrable ability to think on your feet and make smart decisionsOnline retail experienceStrong planning and time-management skillsSelf-starter with ability to manage multiple tasks in a deadline-driven environmentHighly skilled at communicating ideas effectively, both verbally and in writing.Excellent written English and Arabic and strong attention to detail is essentialHigh computer literacy, with ability to learn new systems quickly
Strong proficiency in analysis tools including Microsoft Excel, SQL, and statistics software (SAS/Matlab/R).Strong written and verbal communication skillsProven experience delivering results by partnering wi
Company: Michael Page International (UAE) Limited
Company Location: Riyadh, Saudi Arabia
Job Category: Internet & E-commerce