Officer – Customer Service Jobs in Dubai at XDubai

Title: Officer – Customer Service

Company: XDubai

Location: Dubai

The Job:

We are looking for an Officer – Customer Service to join our X Dubai team.


Supervise the progress and experience of guests.

Ensure proper harnesses and helmets fit and supervise the usage of all safety equipment.

Conduct pre-tour safety orientation for each tour group.

Use customer engagement skills to ensure a memorable experience for each guest.

Help and resolve guest enquiries and questions.

Service existing reservations of guests including upgrading, modifying, and taking payments for existing reservations.

Minimum Qualification & Experience:

Bachelor’s Degree or any relevant qualification

Minimum 5 years of relevant experience while working in UAE

Strong intrapersonal and communication skills

For more information about Shamal, please visit our LinkedIn page:https://www.linkedin.com/company/shamalholding/


Due to a high influx of profiles, only shortlisted candidates will be contacted.

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About XDubai