Night Manager Jobs in Al Khobar at Holiday inn corniche
Title: Night Manager
Company: Holiday inn corniche
Location: Al Khobar
Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
Maintain a professional and high-quality service oriented environment at all times
Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem-solving, disturbances, special requests and any other issues that may arise
Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments
Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
Previous Front Office experience in supervisory/management capacity in a luxury property required
High School diploma, general education degree or international equivalent required.
College degree preferred.
Proficient in English
An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)
Written/verbal communication and interpersonal skills
Able to balance a variety of conflicting priorities while considering all aspects of the job i.e. Financial, Operational, Human resources
Job Type: Full-time
Ability to commute/relocate:
Al Khobar: Reliably commute or planning to relocate before starting work (Required)
Hotel: 1 year (Required)