Manager Sellers Jobs in Dubai – UAE at The Luxury Closet

Title: Manager Sellers

Company: The Luxury Closet

Location: Dubai – UAE

Type: Full Time

Category: Sales, Retail

Manager – Professional Sellers Job in United Arab Emirates   The Luxury Closet  , United Arab Emirates   The Luxury Closet is a company born in Dubai, the heart of luxury in the Arabian peninsula, where we are redefining the world of luxury. We seek to challenge the norms, and build a company that inspires the smart modern day luxury consumer. In Dubai, we have learnt to dream big, think far, and do what no one thought possible.

The Luxury Closet embodies these ideals, and aims to build an iconic brand and company that will connect luxury connoisseurs, and change the future of luxury shopping.  Our mission is to be the leading marketplace for luxury shoppers in the GCC region. We will build a destination that has world class customer experience, differentiated technology and operational performance, and exceptional reach into the closets of the region.

We were ranked as the Top 100 Startups Globally by Red Herring in 2016 and Top 4 Startups in UAE by Forbes Magazine, however, we care less for accolades, than our NPS. Some facts about The Luxury Closet TLC has raised $18m till date across 3 funding rounds TLC focuses on resale of perfect condition items from high end brands like LV, Hermes, Rolex from sellers across Middle East, which globally has the highest per capita spend on luxury.

Founded in 2012, it has expanded rapidly and delivered robust growth. TLC direct-to-consumer sales in MENA represent 60% of revenues and overwhelmingly extends to 40% from Asia to The USA. Resale has proved to be a Resilient and High growth Business Model, with TLC’s sales growing nearly 100% YOY TLC was ranked as Top 100 startups in Arab World by World Economic Forum (Please contact us using the “Apply for this Job Posting” box below)/

ResponsibilitiesDeveloping and sustaining long term strategic relationships with new and existing Professional Sellers and responsible for being the main point of contact. Continually monitoring sales trends to determine the merchandise and category mix that are in demand and seeking unit replenishment. Identify constant targeted supply permitted to brand, category and style and price, to meet business needs. Conducting meetings / visits with new sellers and walk-through the TLC onboarding process.

To clarify any queries potential sellers may have with regards to collaborating with TLC Executing seller onboarding process on TLC Platform. Maximize seller participation and enroll their supply in super sales / marketing activities. Provide proactive feedback to the sellers with regards to the suggested price and condition of the item to be listed or any escalations with sellers,  Prepare quarterly seller performance reports / presentations highlighting on the targeted merchandize ad category mix and approved price points  Assistance and Troubleshoot any tech/price/item related issues the sellers may face,  Detailed analysis of seller performance and sharing relevant feedback for improvement.

Review of new supply , to ensure in accordance with business strategic policy. Increase PS profiles, eventually assuring more supply Resolving/ providing solutions for PS order escalations ( like proof of purchase, price reduction, additional information / images requests to seller etc.), within a short time frame keeping into consideration the buyer and seller experience. Achieve the monthly targets as per business strategic plan, Manage merchandising operations activities acros…


About The Luxury Closet