Manager, Operations Excellence – Fulfillment Jobs in Dubai at noon

Title: Manager, Operations Excellence – Fulfillment

Company: noon

Location: Dubai

About noon

noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent and businesses to meet the full range of consumers’ online needs.

noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in 2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping destination, noon is now a digital ecosystem of products and services – noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.

We are creating the Middle East’s local digital champion and are looking for world-class talent to join our team.

What you’ll do:

Design the lean DC operations, Six Sigma, operational excellence portion of the strategic Business Plan.

Develop and implement system optimization, process improvements, operations excellence and cultural change plans leading to world-class operations and fulfillment performance.

Interface with Operational Excellence and Lean DC leaders at the Division, Group, Sector and Corporate level as well as counterparts at all noon locations.

Oversee the Value Stream Mapping for internal and external customers. This includes creating the business case, facilitating the event, and driving the implementation plan.

Identify systemic issues and drive their resolution.

Drive standard processes and ensure best practice sharing across shifts, departments as well as other fulfillment centers including root cause and solution opportunities as needed in support of the sites day to day operations, especially with regards to safety, quality, productivity, and workflow

Partner closely with a variety of groups company- wide, including transportation, S&OP, data integration, employee engagement, inventory planning, engineering and others to coordinate cross functional projects for your site

Monitor and drive key performance of end to end metrics to ensure that we are providing excellent customer experience and delivering on our promise

Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through

Regularly evaluate and communicate performance trends and improvements to the organization

What you’ll need:

Master’s Degree in Logistics or supply chain management or a similar role

Minimum 5 years of experience in E-commerce in a related field

Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.

Excellent analytical skills as well as strong business acumen.

Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.

Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company

A passion for safety as a value rather than just a priority

Ability to manage and prioritize projects and delegate tasks appropriately

Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further

develop, recommend and implement solutions

Technologically savvy, familiarity with google suite a plus

Strong organizational skills and attention to detail

Who will excel?

We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment. We’re searching for problem solvers, people…

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About noon