Last Mile Innovation Associate Jobs in Dubai – UAE at Aramex

Title: Last Mile Innovation Associate

Company: Aramex

Location: Dubai – UAE

Type: Contract

Category: Management, Supply Chain/Logistics

Position: Last Mile Innovation Associate – Performance

Job ID -3222


To improve the performance of Last Mile Innovation (LMI) modalities by developing actionable plans derived from performance data and reports. This role also requires leading a team of performance-oriented analysts and closely collaborating with leaders amongst LMI division to execute strategic plans. Efforts also extend to identifying key metrics to guide the focus of the LMI and ensuring targets are achieved.

Key Responsibilities:

➢ Monitor performance reports and identify potential bottlenecks and areas of improvement.

➢ Develop guidelines for report templates and formats for LMI Analysts to build.

➢ Provide detailed summary of supply status to LMI Manager to action against.

➢ Construct action plans to fulfill supply requirements for LMI modalities across network

➢ Collaborate closely with Sales & Operations planning team to build monthly supply plan.

➢ Identify key metrics for performance improvement across newly launched LMI modalities.

➢ Improve current data reporting methods alongside data design team and guarantee data unification.

➢ Maintain a feedback channel from supply for Economics team to improve pricing across network

➢ Cooperate with LMI Operations in building and executing SOPs to improve on-ground operations.

➢ Apply a data driven approach to supply sourcing.

➢ Generate tailored criteria for performance management on a country level.

➢ Perform regular maintenance and improvements on performance dashboard according to business needs.

➢ Validate algorithms built by data design team through stress testing

➢ Conduct and lead weekly meetings amongst division leaders that are performance focused.

➢ Cater for seasonal peaks through rigorous planning and ensure perfect execution.

➢ Coordinate a team of LMI Analysts and make certain KPIs are met.

➢ Stay up to date with latest technologies and innovations in the supply chain industry.


➢ 1-2 Years of relevant experience.

➢ English and Arabic.

➢ Knowledge of BI Systems is a plus (Tableau, Power BI, etc).

➢ Ability to lead a team and maintain a performance-oriented environment.

➢ Team skills, including the ability to establish and maintain effective working relationships both internally and externally.

➢ Communicates ideas both verbally and in written form in a clear, concise, and professional manner.

➢ Knowledge in data collection systems or a proven ability to apply new systems effectively.

➢ Ability to analyze and solve problems efficiently.

➢ High work ethic.

➢ Flexibility, versatility, and dependability.

➢ Innovative and collaborative mindset.

➢ Ability to thrive in a challenging working atmosphere.

➢ Personal commitment to stay updated with all technology related concepts.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.


About Aramex