Key Account Manager – Multi Functional Printer Jobs in Dubai – UAE at Carter Wellington Limited
Title: Key Account Manager – Multi Functional Printer
Company: Carter Wellington Limited
Location: Dubai – UAE
Key Account Manager – Multi Functional Printer About the job Key Account Manager – Multi Functional Printer
Our client is a leading provider of IT hardware and software solutions in the UAE.
The Key Account Manager (MFP)is responsible for managing and maintaining key client accounts, maintaining long term relationship with accounts and maximizing sales opportunities with them.
He/she also brings new business from existing clients and builds a relationship with potential clients.
Achieve assigned sales targets with agreed gross margins.
Develop business with existing clients and new customers and identify areas of improvement to meet sales targets.
Develop a solid and trusting relationship between major key accounts and company.
Acquire a thorough understanding of key customer needs and requirements.
Resolve key account issues and complaints and develop a complete understanding of key account needs.
Anticipate key account changes and improvements.
Manage communication between key accounts and internal teams.
Work with the sales team, logistics, managers, marketing, and team members from other departments to ensure that all key account needs are met.
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members and stakeholders.
Meet all key account needs and deliverables according to proposed timelines.
Negotiate contracts with the client and establishing a timeline of performance.
Set out quality standards for sales operational areas, ensuring high-quality customer experience.
Submit weekly, monthly sales report with remarks of achievement.
Use of company CRM and follow Group Sales Process.
Educate customers regarding new product features and enhancements.
Bachelor’s Degree in Business Administration, Marketing or any relevant education, preferably with Sales certificate
Minimum of 6 years of relevant experience in multifunctional printer, document management solutions, print managed system industry and out of which 2 years in the UAE
Ability to meet sales targets and deliver excellent customer experience
Product and industry knowledge (mutli functional printer and software solutions)
Ability to build and manage relationship with customers
Excellent command in English communication;Arabic language is an advantage
Having strong client database in the UAE
With valid UAE driving license is a MUST
Knowledge of CRM software and MS Office applications