IT System Support Engineer Jobs in Fujairah – UAE at Fujairah National Group

Title: IT System Support Engineer

Company: Fujairah National Group

Location: Fujairah – UAE

Type: Full Time

Category: IT/Tech

• To provide technicalsupport and advice as required across the Hospital forstaff.
• To adopt a proactiveapproach and responsibility in providing IT support, advice and oneto one training Hospital staff.
• Toinstall, maintain, upgrade & repair a wide range of ITequipment’s Like (Printer, Projector, Desktop, Laptop& iPad)
• Rectify problemsrelating to the malfunction of IT equipment’s Desktop,Laptop, iPad & including software.
• To Manage Active Directory, Microsoft Exchange Microsoft

Office 365 & Teams.
• Alwaysrespond to IT Support requests in a timely fashion to ensureminimum disruption to Health

• Assist with the administration of the IP telephonesystem.
• Install and upgrade bothsystems and application software as required adhering to alllicensing regulations.
• To maintainan inventory of computer hardware and software (includinglicenses).
• Perform preventivemaintenance duties on items of IT hardware, including the cleaningof equipment.
• Maintain and helpdevelop the hospital network.
• Report any suspected security breaches to the IT Systems Manager
• To monitor and maintaingeneral IT consumable stock to IT Purchase & ensureadequate supplies are always available in a timely ensuring BestValue.
• Follow Health

Care &Other entity backup, virus protection and security procedures. Noterisks to IT systems and suggest precautions to the IT Systems

• To monitor and keep a logof all breakdowns and alterations to the network.
• Liaise with suppliers and external supportcompanies as appropriate
• To assistwith the design and maintenance of the Healthcare intranet, website, Qsystem and digital signage system ensuring they are alwayspopulated with current data.
• Create user accounts for staffs to access the Hospital networkincluding other specific/departmental software used in hospitalalso Imaging Radiology Software’s (.
• To work with the IT Systems Manager, supportingour partner primary schools to provide occasional off-sitetechnical support.
• To support theIT Systems Manager in software developments and training to supportcolleagues.
• To assist in providinga purposeful, effective and supportive environment forlearning.
• To support the promotionof positive relationships with Hospital Staff, Patience &outside agencies.
• To have aflexible approach to working hours, always ensuring the needs ofthe Hospital are met.
• To workwithin Hospital policies and procedures.
• To be aware of confidential nature of issues within

• To work flexibly withinthe IT Support Department. Personal Development
• To f training/meetings as appropriate& inform to IT Manager
• Work as part of a team and adopt flexible working practices.

Support for the Healthcare.
• Toassist in the delivery of appropriate programmers ofwork.
• To support the use of IT inlearning activities. In addition, other duties at no higher aresponsibility level may be interchanged with/added to this list . Mainly on below 3 PAR Storage IP Telephone System Canon

Printers MPS HP DP Backup Right Fax Qsystem Microsoft Office 365

Domain Controller (Active Directory) Exchange Server 2010

Proofpoint Email Gateway Vmware 6.5 & Later Version Quorum

Backup Bio Station Doors Access & Attendance Etisalat Go Daddy  Etisalat Domain


About Fujairah National Group