IT Operations Associate (SCOPE), FTA-G6 and SC6 Job in Khartoum, Sudan at World Food Programme

Job Description


Under the supervision of the head of IT Operations – Digital Assistance Services (DAS), the incumbent will provide technical support for the planning and implementation of, beneficiary registrations and distributions end-to-end through Digital Assistance Services (DAS). Provision of Digital Assistance Services will include not only WFP corporate services but also other solutions including interactions with other agencies like UNHCR.

KEY ACCOUNTABILITIES (not all-inclusive)

  • Support offices across the country for an efficient implementation of their programmes, leveraging the DAS platform and other solutions.
  • Capacity building to ensure that the field has the capacity to implement DAS with minimal support from the country office
  • Capacity building for cooperating partners to enable them to support in beneficiary registrations and distributions as needed.
  • Assess cards and equipment requirements to ensure continuous provision to support operations
  • Provide technical support to DAS operations
  • Analyze requirements and plan support for implementation across the country with other stakeholders
  • Participate in meetings with internal stakeholders and service providers to define needs and select appropriate partners for the execution of our DAS operations
  • Work with field offices to prepare and execute DAS implement plans in coordination with all stakeholders.
  • Gather data, analyze and produce compelling reports and dashboard to provide facts about implementations and inform strategic decisions on programmes.
  • Perform other related duties as required



Education: Completion of secondary school education. A post-secondary certificate in areas related to Information Communication Technology, software development etc.


Experience: Five years of relevant experience in the planning, design, development, implementation and maintenance of IT solutions.


Language: Fluency in English and Arabic


  • Has aided IT team members in building technical skills and staying abreast of industry developments.
  • Has gained knowledge of technical issues through exposure to IT operations.
  • Experience with standard IT equipment, software packages and systems.
  • General knowledge of UN system policies, rules, regulations and procedures.

Job Details

Job Location
Khartoum, Sudan

Company Industry
Non-profit Organization

Company Type
Non-Profit Organization

Job Role
Information Technology

Employment Type

Monthly Salary Range

Number of Vacancies

About Company

Company: World Food Programme

Company Location:  Khartoum, Sudan

Job Category: Non-profit Organization

About World Food Programme