Overview
IT DSS Jobs in Riyadh at CHM
Title: IT DSS
Company: CHM
Location: Riyadh
Executes service delivery (e.g., IMAC, break fix, desk side support)
· Coordinates with Client end user on expectations and availability to conduct managed Client Services.
· Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as- sets in campus/remote locations.
· Identifies potential issues that could adversely impact end user experience and follows through on action steps.
· Strives to meet all Client service level agreements
· Serves as an entry point to develop both technical and Client skills to grow into broader and more challenging field services roles.
· Basic installation and maintenance of technical products
· Follows predefined procedures and tasks in everyday activities.
· Work is regularly reviewed by a more senior level technical specialist
· Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals.
· Installs, maintains, and optimizes desk-top /notebook configurations.
· Diagnoses and resolves product performance problems
· Performs maintenance and repair services
· Advises Client on preventive maintenance and configurations which may impact product performance
· Instructs Clients in the operation and maintenance of the system.
· Instructs Clients in the operation and maintenance of the system.
Job Type: Full-time
Salary: ﷼2,000.00 – ﷼5,000.00 per month
Ability to commute/relocate:
Riyadh: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 18/12/2022
