IT Application Support Specialist Jobs in Dubai at Adecco

Title: IT Application Support Specialist

Company: Adecco

Location: Dubai

Adecco is currently recruiting forIT Application Support Specialistto join one of our prestigious clients based in Dubai, UAE.

Job Title: IT Application Support Specialist

Experience: 5+ years

Job Type: 12 Months Extendable contract.

Location: Dubai, UAE.

Job Description: –


The Application Support Specialist is accountable for the availability, performance, cost optimizations and risk management related to Client Application services.

The Application Support Specialist will provide enterprise-wide support for complex applications and interconnected technologies that require day-today support and administration in order to maintain optimal performance and utilization with focus on:

Application availability

Application performance

Incident management

Problem management

Service quality

Capacity management

Backup and recovery

High availability / Always on Support

Troubleshooting (Incident diagnoses and analysis)

Disaster Recovery

Job Overview

5+ years of experience at a relevant technical position in large organizations

Banking background

· Experience in Application production support within the ITIL Framework.

· Excellent knowledge and hands on experience in

o Application trouble shooting, configuration and maintenance.

o Application performance tuning and optimization

o Resolution of tickets with quality and within SLA

o Proactive monitoring and incidents analysis

o Experience in Work flow maintenance and Configuration.

· Hands on knowledge on Informatica BDM and Power Center for trouble shooting production issues.

· Hands on knowledge on Hadoop components for trouble shooting production issues – viz OOZIE, Ambari, Scoop scripting. HDFS commands.

· Proficient in writing advanced Hive queries.

· Knowledge on relational and non-relation Databases (Sybase IQ, Oracle, MSSQL, Mongo DB, Hive, PostgreSQL).

· Hands on experience in Unix Command.

· Good knowledge of reporting tools viz. Cognos, Power BI

· Good knowledge of Open-source applications/application components

· Good knowledge of application licensing

· Knowledge in Informatica Administration is an added advantage.

Continuous Improvement mindset.

Excellent communication skills (verbal, written, and presentation).

If you are interested in this position, please click the APPLY NOW button for immediate employment consideration.

We regret that due to the volume of responses, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.

Adecco Middle East is an Equal Opportunities Employer based in Dubai and Abu Dhabi and offers HR solutions for Permanent Recruitment, Emiratization, Executive Search, IT Outsourcing, Temporary Staffing, Visa and Payrolling, PRO services, Adecco Onsite, Assessment Center, Global Mobility business. The Adecco Group is a Fortune Global 500 company headquartered in Zurich, Switzerland, and powered by nine global brands: Adecco, Adia, Badenoch & Clark, General Assembly, Lee Hecht Harrison, Modis, Pontoon, Spring Professional, and Vettery.

Show more

Show less

Upload your CV/resume or any other relevant file. Max. file size: 80 MB.

About Adecco