Integrated Supply Chain Operations Director – HBT META – Dubai Jobs in Dubai at Honeywell
Title: Integrated Supply Chain Operations Director – HBT META – Dubai
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Join us and Make an Impact.We have an opportunity for a Director – ISC Business Operations to join our Honeywell Building Technologies team in Dubai, UAE. In this role you will be responsible to best position the Middle East, Turkey and Africa (META) region for growth, HBT has a One HBT model to empower the local leadership through faster decision making and driving internal synergies that enable a more agile organization that can adapt to the regional customers’ product and solution needs.
This role reports directly to the HBT VP ISC with a matrix line to the HBT VP & GM META and will coordinate the Business Operations (C&PS, SIOP, Quality Control and business transformation, HSE & Sourcing) across the region and drive day-to-day operations and customer success activities. This role will be instrumental to facilitate and streamline operational procedures to ensure efficiency and effectiveness of the Operations team. The ideal candidate should have prior experience in leading business operations, a strong continuous improvement (Honeywell Operation System) knowledge and post-sales or customer care organization.
Director – Business Operations Responsibilities
Responsible for developing and managing operational processes related to customer on-boarding, back-office activities, and support escalation.
Collaborate with Product, Sales, and Engineering to ensure business readiness and transfer knowledge for any new process/products.
Collaborate with the global GBE and HBT HQ relevant functions and ensure alignment to support and deliver the growth in the META region
Collaborate with the META functional and GBE leaders to support their local fulfilment operations
Own and develop tracking, refinement and reporting of key business metrics and develop a structure in our ability to report and explain the business. Manage performance towards KPI targets and provide thought leadership on how to improve operations.
Own and develop continuous operational improvement project that aims towards operational excellence across the Functions in META
Oversee HBT META real estate / facilities footprint and operation to align with META growth strategy
Work closely with CCO / finance / commercial organizations to align with offering deployment programs
Lead the demand planning team in successfully meeting customer requirements and operation business objectives within HBT META, with significant authority in demand forecasting and responsibility for all demand management results for the business.
Responsible for overseeing and managing HBT META’s overall supply chain, sourcing, logistics strategy and operations to maximize the process efficiency and productivity, while playing a crucial role in developing and maintaining good relationships with vendors and distributors.
Continuously improve supplier delivery performance, cost of poor quality and t…