Information Technology Manager Jobs in Dubai at Confidential

Title: Information Technology Manager

Company: Confidential

Location: Dubai

The IT Manager will be responsible for the implementation, operations and maintenance of all non-ERP applications and systems deployed within the company while managing the 3rd party vendor / support partner of ERP (Navision) and Retail / POS. Specific areas of responsibility would be to manage the deployment, monitoring, maintenance, development, upgrade, and support of The supported applications, specifically but not limited to Office 365, Legal Docs and those applications and also productivity tools such as Slack, Teams and Gsuite for some of the entities within the group.


Job Knowledge & experience required:

· 5 years plus of experience leading the IT team

· Experience in Retail company is a must

· In-depth knowledge of Microsoft Suite of products, Enterprise Storage systems, Backup and Business Continuity processes, and Data and Voice networks

· Working understanding of other workloads like SharePoint, OneDrive, Teams, Flow, and other misc. Office 365 workloads

· Endpoint security management solutions like (Sophos, Crowd strike, Sentinel one)

· Good understanding of Microsoft CSP/EA agreements, billing, and reconciliation concepts

· Strong knowledge on Active directory, DNS(public and private), DHCP, WSUS

· Strong knowledge on backup, virtualization (including but not limited to hyper V and VM ware), Cloud (AWS, Azure, and ability to manage and run a full helpdesk software

· Understanding of ITIL and ISO 27001 is a plus.

· Privilege access management

· Working knowledge of Firewalls and other perimeter security controls

· Previous experience operating a high availability service environment.

· Experience with Network and Information Security

· Previous experience in a role that involved IT audits and IT purchasing responsibilities.

· Experience with Mobile applications and web technologies

· Excellent communication skills as demonstrated by the ability to liaise effectively with stakeholders outside of IT.

· Experience in negotiations and Vendor Management (Telco and Hardware suppliers)

· Experience in creating IT budgets based on re-search

· Strong in researching latest IT technologies to constantly moving the company to modernize with the help of latest technology

· Experience in SaaS application buying & implementation is a plus


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