IFS – Office Management – Executive Assistant Associate Job at PricewaterhouseCoopers

Job Description

Line of Service
Internal Firm Services

IFS – Administration

Management Level

Job Description & Summary
A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees.

– You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.
– To provide support and administrative assistance for defined routine administrative workstreams to groups of internal clients within the firm, on a virtual basis from a remote location.

Primary duties and responsibilities


Expenses and Timesheets
– Coordinate and prepare monthly expenses claims and fortnightly timesheet submissions for executives if required and own expenses and timesheets by due dates using the firm’s system


Travel Bookings
– Organise business travel and accommodation bookings for executives
– Maximise cost reduction opportunities through timely and appropriate travel choices
– Liaise with travel approvals team to follow up on approvals
– Organise visas and taxi bookings as required
– Meetings, conference calls and Webex
– Organise and coordinate logistics for both internal and external meetings (boardroom bookings and refreshments)
– Prepare and send out the call information to all concerned parties
– Organise conference calls as needed and maintain call record for accounts purposes

Client relationships
– Develop good working relationships with executives via phone and email communication

Internal Process
– Partner and Executive general admin
– Develop understanding of PwC standards and formats
– Prepare documents when required i.e. presentations, proposals, letters
– Ensure all documentation is filed in a systematic manner
– Assist fellow EAs when required and work collaboratively with team members

Learning and Growth
– Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
– Comply with PwC policies and procedures in all aspects of the role
– Build network of strong working relationships both internally and externally
– Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Job Requirements

Knowledge, skills, and abilities
– Bachelor’s Degree
Overall Experience
– 3+ years experience in an administrative role
– Proficiency in spoken and written English, Arabic is an advantage
Specific Skills
– Experience with a professional services firm preferred
Knowledge and Skills
– Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions
– Good spoken and written communication skills
– Good listening skills and ability to take instructions and direction from Partners and Directors who are based in a different location and to work independently with minimal guidance
– Exercise confidentiality, discretion and personal sensitivity in all aspects of role at all times
– Good interpersonal skills
– Must possess a professional telephone manner
– Demonstrated ability to work under pressure, on a virtual basis and with an often traveling partner/executive
– Demonstrated team player and dedication to provide high level of service
– Must possess a warm, friendly and professional demeanor
– Knowledge of administrative systems and processes
– Proficiency in Google including G suit

About Company

Company: PricewaterhouseCoopers

Company Location:  Amman, Jordan

About PricewaterhouseCoopers

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