Hotel Operations Manager Jobs in Abu Dhabi – UAE at Premier Inn Hotels LLC

Title: Hotel Operations Manager

Company: Premier Inn Hotels LLC

Location: Abu Dhabi – UAE

Type: Contract

Category: Hospitality/Catering

Position: Hotel Operations Manager – Abu Dhabi

Job Description

Ready to make a difference for customers, colleagues and your career? Do you want a future worth getting excited about? This is the place to be. We have an exciting opportunity for an experiencedHotel Operations Managerto join the team at one of our Premier Inn Abu Dhabi properties.

Premier Inn is a British hotel chain and the UK’s largest hotel brand with more than 750 hotels. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain’s leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand throughout the region. At Premier Inn we make every day experiences special for millions of customers and create excellent career opportunities for people like you. Currently we have 10 hotels in the Middle East and an exciting pipe line of new hotels opening in the foreseeable future. We hold many coveted people and brand industry awards, and we want you to help us add another award to our trophy cabinet!

What is the purpose of the job?

The purpose of this role is to manage the ongoing profitability and sustainable growth of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded whilst driving performance through effective team management, brand standards management, hotel sales among other set key performances index.

Key Responsibilities:

Direct management and responsibility for all Front Line, Reservations, Housekeeping, Maintenance and Food and Beverage of the hotel.

Attracting, recruiting and developing the best people and teams by providing a high caliber talent pipeline with a positive mindset.

Effectively manage controllable expenses and focus on maintaining/improving profit margins

Building a strong customer focused culture to ensure the consistent delivery of goals

Ensure the hotel is fully compliant with policy, licensing and legislative requirements and a safe environment is always provided for guests, staff and visitors.

Refining and developing processes and establishing best practices to secure consistent delivery of the hotel operation and the end to end guest experience in your hotel.

Supporting General Manager in developing, articulating and executing an operational strategy in line with the GCC business plan and objectives for your individual hotel.

Analyzing the hotel performance using key business measures to feedback and provide insight, then developing action plans that target the levers to drive performance through a solid understanding of your business.

What you will need:

Ideally you will be having at least 5+ years’ Hospitality experience in a Leadership role as a Hotel Manager or similar with experience in Housekeeping, Maintenance, and food and Beverage.

Experience in working in a fast paced environment and capable of managing and delivering change initiatives towards operational work.

Commercial Acumen- key understanding of revenue management and possession of a broad sales experience with the ability to enhance the hotels operational performance. Experience in managing budgets, revenue proposals, creating business plan as well as short, medium- and long-term strategies.

A graduate degree in Hospitality Management /Business Management, Retail or equivalent is an added advantage.

Relevant hotel systems experience in Opera , Revinate, and other Hotel IT Applications

Who you are:


About Premier Inn Hotels LLC