Hotel Account Manager, Digital Field Marketing at Marriott Hotels Jobs in UAE at Marriott Hotels
Title: Hotel Account Manager, Digital Field Marketing at Marriott Hotels
Company: Marriott Hotels
Type: Full Time
Category: Management, Advertising
Hotel Account Manager, Digital Field Marketing at Marriott Hotels – United Arab Emirates
Posting Date Apr 14, 2021 Job Job Category Sales & Marketing Location Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Brand Corporate Schedule Full-Time Relocation? N Position Type Management Located Remotely? N Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.
We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? JOB SUMMARY This position is responsible for strategically executing comprehensive digital service solutions across a set of hotels, within the Digital Field Marketing team. The Hotel Account Manager will support the available digital activation programs in combination with additional digital service packages offered to hotels by MDS.
The Hotel Account Manager serves as the primary point of contact with hotels. This individual strategizes, plans, directs and coordinates activities across multiple digital work streams to ensure strategies and tactics are implemented in order to meet hotel objectives. The Manager is responsible for ensuring the successful execution of activities and deliverables in a timely matter, within budget and delivers comprehensive reporting against defined metrics.
This position reports directly to the Senior Manager. The Hotel Account Manager will execute, support and educate hotels with the approved Area campaign calendar (destination marketing, demand generation, loyalty, partnerships etc.) as set out by the area Director of Marketing, Digital and Loyalty in collaboration with the Senior Manager. CANDIDATE PROFILE
Educationand Experience 3+ years’ experience in an online agency or client services position is required or equivalent experience3+ years’ experience in leading project teams and implementing digital strategies or equivalent experience
BS/BA degree in marketing or related field or equivalent certification from higher education
CORE WORK ACTIVITIES Managing Work, Projects, and Policies Delivers against all aspects of the Digital Marketing program and associated services to assigned hotels. This includes:
Ensures effective client communication Schedules and leads all client calls throughout enrollment period.
Collects hotel specific information from clients regarding needs and expectations, answers questions about services, digital channels and Marriott initiatives.
Ensures appropriate documentation is delivered throughout program engagement.
Monitors the impact of the services versus goals, (including where they apply within each Hotel Marketing Plan), and proactively communicates with key stakeholders about need for changes in strategic direction.
Manages program deliverables within expected timelines Tracks frequency and aligns consistent framework for hotel engagement. Coordinates with Specialists in team to guarantee all deliverables are executed on time.
Reviews all hotel deliverables to ensure that they are on strategy and meet quality expectations.
Establishes digital key performance indicators (KPIs) and adjusts program strategy and tactics based on hotel needs.
Develops customized digital business plans and presents to hotel stakeholders.
Makes strategic recommendations for additional services/tactics to enhance service…