Head Waitress – Peacock Alley/Lobby Lounge Jobs in Ras Alkhaimah – UAE at Waldorf Astoria Hotels & Resorts

Title: Head Waitress – Peacock Alley/Lobby Lounge

Company: Waldorf Astoria Hotels & Resorts

Location: Ras Alkhaimah – UAE

Type: Full Time

Category: Restaurant/Food Service, Hospitality/Catering

Position:  Head Waitress – Peacock Alley (Lobby Lounge)
Location: Ras Alkhaimah
A Head Waitress – Peacock Alley (Lobby

Lounge) with Waldorf Astoria Hotels & Resorts isresponsible for assisting the Outlet Manager in managing therestaurant service to consistently high standards. Effectivelycontrol the flow of customers and ughout service.

Ensuring the restaurant team maximize all sales opportunities. Dealwith any customer queries in an appropriate manner. Responsible foraccurate management of all restaurant transactions duringservice.  What will itbe like to work for this Hilton Worldwide

Brand?  In exceptionaldestinations around the globe, Waldorf Astoria Hotels &Resorts reflect the culture and history of their extraordinarylocations, as well as fresh, modern expressions of Waldorf

Astoria’s rich legacy. Waldorf Astoria provides guests theexceptional environment and the personalized attention of true

Waldorf service that creates a singular experience. If you understand the value personalized attention andknow how to treat even the most extraordinarily differentexperiences with the same rich level of customer service, you maybe just the person we are looking for to work as a Team Member with

Waldorf Astoria Hotels & Resorts. Because it’swith Waldorf Astoria Hotels & Resorts where we promise ourGuests a single rich, experience at every extraordinary place theyvisit.  What will I bedoing?  As a Head Waitress, you are responsible for performing thefollowing tasks to the highest standards:
Trains,supervises, counsels, and participates in the evaluation ofRestaurant staff employees for the efficient operation in theRestaurant. Directs staff in their work assignments.

Responsible for ensuring that Restaurant complies withsanitation and safety standards for Guests and employees.

Responsible for ensuring that all equipment is in working ects and takes corrective action to ensure thatfacilities in restaurant look appealing and attractive to guests.

Provides guidance for improvement and implements Necessaryadjustments. Oversees work orders to ensure repairs and maintenanceof facility are completed on a timely basis.

Manages and monitors product quality and guestsatisfaction in the Restaurant. Responsible for ensuring that foodquality is consistent, appealing, and prepared to guestspecifications. Moves throughout facility and kitchen areas tovisually monitor and take corrective action to ensure food qualityand service standards are met. Verifies temperatures, judgeappearance and taste of products, and checks preparation methods todetermine quality. Provides guidance for improvement and implementsnecessary adjustments.

Interacts with guests to obtain feedback onquality of service and food in outlet. Investigates and resolvesguest complaints in a timely manner. Documentsinventory forecast usage and monitors supply so that the Restaurantis stocked with linen, glassware, silverware, china, condiments andother items necessary to provide appropriate customer service.

Oversees set up of dining and service areas.

Responsible for ensuring compliance with all policies andprocedures that relate to the restaurant as well as all local,state and federal laws and regulations. Regular attendance inconformance with the standards, which may be established by Hiltonfrom time to time, is essential to the successful performance ofthis position.  Whatare we looking for? A HeadWaitress must possess the following knowledge, skills and abilitiesand be able to …


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