Head, UI/UX Design Thinking Jobs in UAE at Standard Chartered

Title: Head, UI/UX Design Thinking

Company: Standard Chartered

Location: UAE

: Operations

Primary Location
: Asia-Singapore-Singapore

Other Locations
: Africa & Middle East-United Arab Emirates, Asia-India, Europe & Americas-United Kingdom, Asia-Hong Kong

: Full-time

Employee Status
: Permanent

Posting Date
: 27/Oct/2022, 6:28:15 AM

Unposting Date
: 10/Nov/2022, 5:59:00 PM

The Role Responsibilities The Group Transformation Office (GTO) drives and executes the overall strategic transformation agenda. Within GTO, the Design Thinking team exists to complement the Delivery and Operational Excellence transformation, ensuring we are solving the right problems, the right way. Design Thinking can mean many things. To us, it means connecting the practices across multiple design domains, including research and insights, UI/UX, service & customer experience design plus the ability to rapidly prototype and test with customers, to embed these capabilities in the way we run our core businesses. The newly created GTO Design Thinking team will create the environment to integrate Design Thinking in the way the bank works, through building awareness, strategy, standards, design ops and the uplift of design culture and capabilities across the bank. As a member of our diverse Design Thinking transformation team, you will be a force for connecting Design to business impact. You will bring your mastery to create the space for design and shape the way we build Design models, principles and standards. You will collaborate with a community of designers and practitioners from across the bank, enabling independent teams to transform the way they understand customers (internal and external), ideate, validate and prioritise solutions.
We are looking for a Head of UI/UX, reporting to the Head of Design Thinking, to work with our Heads of Experience Design, Research & Insights and Culture. This team will lead and grow the bank’s design practice via the influence of stakeholders, peers, and independent teams.

The Head of UI/UX will collaborate with the Head of Experience Design and Head of Research & Insights to embed and improve the practice of design across the organisation.


Help Leaders to understand the business value of improving UI/UX.


Collaboratively define operations to support UI/UX practice, including tools and processes.

People & Talent

Develop mastery for UI/UX across the organisation.
Collaboratively develop the design culture across the organisation.


Set and enforce standards for the practice of UI/UX design across the organisation.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the UI/ UX practice for the bank to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Heads of UI/ UX within business & functions
Heads of enterprise architecture
Risk & compliance partners

Other Responsibilities

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

Demonstrated track record of leading a UI/UX department that delivers great experiences.
Demonstrated track record of influencing and shaping the understanding and adoption of Design in organisation(s).
Demonstrated track record of operationalising and scaling a Design / UX practice.
Thought leadership on the role of UI/UX design, especially as it relates to topics such as sustainability and ethical business.
Ability to influence peers across the organisation to drive consistency of practice.
Ability and desire to raise the bar of design, through influence and role-modelling.
A passion for driving culture and mindset change.
A passion for facilitating/ coaching teams and leaders in understanding and using Design methodologies.
Enjoy collaborating with others in a diverse multi-cultural environment.
Curious and open-minded, with a passion for continuous learning.
5+ years of experience in Application Design

Role Specific Technical Competencies

Application Design, Architecture
User Experience Design
Digital Transformation
Organisational Change Management
Influencing Through Expertise

About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

About Standard Chartered