Head Concierge Job in Rabat, Morocco at Accor Hotels

Job Description

Head Concierge



What you will be doing:


  • Consistently offer professional, friendly and engaging service
  • Assist in booking tours, dining reservations and other activities during/prior to the guest’s arrival
  • Able to multi-task and work in a high traffic area
  • Knowledge of Rabat-Salé area, restaurants and attractions
  • Strong computer skills are required. Microsoft Office programs are a plus
  • Assist with administrative duties
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned


Your experience and skills include:

  • Minimum five years’ experience as a Concierge or Head Concierge in a prestigious hotel
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written communication skills
  • Must be fluent in Arabic, English and French. An additional language is an asset
  • Strong computer skills including all Microsoft Window applications.
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


Our Commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Details

Job Location
Rabat, Morocco

Company Industry
Other Business Support Services

Company Type

Employment Type

Monthly Salary Range

Number of Vacancies

About Company

Company: Accor Hotels

Company Location:  Rabat, Morocco

Job Category:

About Accor Hotels