Guest Relations Executive/German-Speaking Jobs in Dubai – UAE at Accor
Title: Guest Relations Executive/German-Speaking
Location: Dubai – UAE
Type: Full Time
Category: Hospitality/Catering, Hotel
Guest Relations Executive (German-Speaking) First impressions are everything! As a Guest Relations Executive, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world!
Ability tomake a difference through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests Keep welcome pack ready for VIP arrival (Reg.
-cards, room keys, welcome drink) Register and process check in/out for all VIPs guests efficiently and professionally, alert FOM & MOD on arrival. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up Your experience and skills include: Service focused personality is essential experience is an asset Prior experience working with Opera or a related system Fluency in English and German is required
Our commitmentto Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS