Overview
General Manager-Cluster Sindhalah, Luxury Collection, Autograph Collection, MEA Jobs in Saudi Arabia at Marriott International, Inc
Title: General Manager-Cluster Sindhalah, Luxury Collection, Autograph Collection, MEA
Company: Marriott International, Inc
Location: Saudi Arabia
Job Number 22214542
Job Category Property Leadership
Location Autograph Collection Red Sea (NEOM) Sindalah Island, One Marriott Drive, Red Sea (NEOM), Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Promising the finest experiences life has to offer, Sindalah will be the first physical showcase of NEOM. It will be an exclusive gateway to the stunning Red Sea. It will welcome the global yachting community and visitors looking for exquisite luxury.
The goal is to take high-end tourism to new levels. The resort will include a beach club, yacht club, spa, wellness centre and 51 luxury retail outlets – in addition to luxury hotels and a large marina. Expect only best in this new year-round destination, where the weather is always enjoyable – meaning your enjoyment will no longer be dependent on the seasons.
ABOUT THE POSITION
The ideal candidate will have experience with pre-opening luxury resort properties in leisure locations. This role will include a Luxury Collection, Autograph Collection and Marriott executive appartments. The successful candidate is resourceful, innovative, and has an entrepreneurial approach. Additionally, local experience will be an advantage for this exciting project at The Red Sea with a targeted opening date of December 2023.
JOB SUMMARY
Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.
OR
4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Leading Operations and Department Teams
Sets goals and expectations for direct reports using the performance review process.
Identifies leadership management on the property.
Inspires and motivates team to achieve operational excellence.
Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.
Managing and Sustain Sales and Marketing Strategy
Develops deployment strategies to market property in order to continue to grow market share.
Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.
Ensures focus is on proactive selling as well as reactive selling.
Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.
Managing Responsibilities with Property Stakeholders
Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner.
Manages an effective balance between the owner’s interests and the company’s interests.
Understands the owners’ perspective and ROI expectations.
Managing Profitability
Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.
Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.
Champions change in order to insure property is profitable.
Maintaining Revenue Management Goals
Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.
Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.
Oversees the alignment of revenue strategies amongst the area properties.
Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.
Managing Property Operations
Holds staff accountable for successful performance.
Utilizes an “open door” policy.
Communicates a clear and consistent message regarding property goals to produce desired results.
Fosters employee commitment to providing excellent service.
Managing and Conducting Human Resources Activities
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
